Field Service Technician

Tomra

Posted 2 months ago

Full Time

Taunton, Massachusetts

In Person

Smart Summary

Responsibilities

The Field Service Technician will travel to retail locations to analyze, troubleshoot, and repair mechanical and electrical components of reverse vending machines. They are also responsible for maintaining these machines and interacting professionally with customers and intercompany departments.

Qualifications

We are seeking a Field Service Technician with strong mechanical and electrical troubleshooting skills to repair and maintain reverse vending machines at customer locations. Candidates must possess excellent customer service, communication, and problem-solving abilities, with proficiency in laptop use and a valid driver's license. The role involves physical tasks, including lifting up to 50 lbs.

Job Description

Company Description

TOMRA of North America is a top International Reverse Vending and Recycling Company.  At TOMRA transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future.  

Job Description

TOMRA North America, a top International Reverse Vending and Recycling Company is looking for a Service Technician in Taunton, Massachusetts.

Are you passionate about sustainability and having an impact on the environment? Do you like to figure out how to solve problems? Do you like working with customers to help them fix things they can't fix on their own? Do you like being able to work independently while having a team to support you? Does the opportunity to test your creativity and analytical thinking excite and motivate you? Do you want the opportunity for a career that offers rewards beyond a paycheck and benefits? If you answered yes to any or all of these, then being a Field Service Technician might be the right job for you.  

TOMRA of North America is recruiting for a Field Service Technician to repair and maintain our machines in the Taunton region.

The Field Service Tech will be responsible for traveling to various retail customer locations to analyze, test, troubleshoot, repair, or rebuild the mechanical and electrical components of our reverse vending machines which accept recyclable containers from customers. Candidates will need to possess strong customer service skills and the ability to interact with customers and consumers as well as intercompany departments.  

*** We provide you with a company vehicle *** 

Pay:

  • $22.15 an hour
  • Paid Training

Schedule:

 7:00am – 3:30pm Monday through Friday with Rotating Saturday/Sunday (alternating weekend days with a comp day during the week)

(Schedules may change according to customer needs, weekend availability a must) 

Benefits:

  • Medical
  • Dental
  • Vision
  • 401K (or Pension for Union Regions) 

#indsrvne

Qualifications

  • Mechanical 

  • Ability to troubleshoot and repair or replace machine components. 
  • Electrical: 

  • Troubleshoot and replace electrical components. 
  • Ability to diagnose and repair electrical failures and faults 
  • Physical: 

  • Employee is required to use hands to assemble, disassemble and repair mechanical components. 
  • Must be able to regularly lift up to 50 lbs. and frequently push/pull up to 150 lbs. 
  • Job Requirements: 

  • Superb customer service and communication skills 
  • Must be proficient with laptops and windows OS 
  • Excellent safety record at previous employers 
  • Valid Driver's License 
  • Come be a part of the Resource Revolution!

Additional Information

All your information will be kept confidential according to EEO guidelines.

Tomra

We design and manufacture sensor-based sorting machines and integrated post-harvest solutions for the food industry, using the world’s most advanced grading, sorting, peeling, and analytical technology. Over 8,000 units are installed at food growers, packers, and processors around the world for fruits, nuts, vegetables, potato products, grains and seeds, dried fruit, meat and seafood. Our mission is to enable its customers to improve returns, gain operational efficiencies, and ensure a safe food supply via smart and easy-to-use technologies. To achieve this, we operate centers of excellence, regional offices, and manufacturing locations within the United States, Europe, South America, Asia, Africa and Australasia. TOMRA Food is a member of the TOMRA Group that was founded on innovation in 1972 that began with design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. TOMRA has ~100,000 installations in over 80 markets worldwide and had total revenues of ~9,3 billion NOK in 2019. The Group employs ~4,500 globally and is publicly listed on the Oslo Stock Exchange (OSE: TOM). For further information about TOMRA, please see www.tomra.com
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