Retail Supervisor - Full Time (Rosemont)

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PUMA

Posted 2 months ago

Full Time

Rosemont, Maryland

In Person

Smart Summary

Responsibilities

The Retail Supervisor is responsible for driving store sales, KPIs, and profitability while ensuring high standards of customer service. They also assist in staff recruitment, training, and the management of inventory and store operations.

Qualifications

This role requires 1-2 years of experience in a customer-focused retail environment, ideally in apparel or footwear. Key qualifications include a proven ability to exceed sales goals, strong communication and team player skills, and basic computer proficiency. The position also demands the ability to learn quickly and maintain high standards of customer experience.

Job Description

YOUR MISSION

  • Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
  • Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
  • Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
  • Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
  • Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
  • Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,
  • Responsible for handling and processing incoming and outgoing merchandise,
  • Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
  • Responsible for maintaining a safe, healthy and compliant working and shopping environment,
  • Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT

  • 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
  • Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups,
  • Strong team player,
  • Excellent communication skills,
  • Ability to learn quickly,
  • Computer skills, basic know-how about MS Office programs, and retail software
  • The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.00 - $24.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.For additional information, please contact: us-hrrecruiter@puma.com

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PUMA

PUMA is one of the world’s leading sports brands, designing, developing, and selling footwear, apparel and accessories. Founded in 1948, PUMA helps the world’s best athletes and teams perform at their best with its innovative products. Known for its iconic cat logo and the Formstrip, the company offers performance products in categories such as Football, Running and Training. Its Sportstyle collections are rooted in sports and inspire consumers by celebrating sports culture. With its long history and strong heritage, PUMA is proud of having one of the strongest archives in the industry, with many iconic products such as the Suede and the Speedcat. The PUMA Group owns the brands PUMA, Cobra Golf and stichd. The company distributes its products in over 120 countries, employs more than 20,000 people and is headquartered in Herzogenaurach/Germany. For more information, please visit https://about.puma.com.
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