Product Specialist - House of Imports Mercedes Benz

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United Fidelity Bank

Posted 2 months ago

Full Time

,

In Person

Smart Summary

Responsibilities

The Product Specialist is responsible for providing comprehensive product information and delivering an exceptional customer experience throughout the sales and aftersales process. They must actively prospect, set and achieve sales goals, and transition customers to the service department to ensure long-term loyalty.

Qualifications

This role requires a high school diploma or equivalent and proven ability to deliver exceptional customer experiences. Candidates should be self-starters with strong communication, interpersonal, and organizational skills, capable of setting and achieving goals. Prior sales experience is preferred, but not required, and a valid driver's license is necessary.

Job Description

The Product Specialist is responsible for delivering comprehensive product information throughout the sales and aftersales processes. Our dealership seeks individuals with creativity to provide “world class” customer-oriented support. We will provide everything else - including the most professional sales and customer-oriented training that is available.   The right individual will be a self-starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail.

What are the day-to-day responsibilities?

  • Welcoming customers and listening to their needs
  • Using a consultative selling process to match the best vehicle to the Customer needs
  • Creating a great vehicle delivery experience for the Customer
  • Following up with Customers to ensure satisfaction
  • Prospecting through referrals and other creative approaches
  • Setting and achieving targeted sales goals
  • Gaining superior product knowledge to effectively help Customers
  • Transition Customers to the Service Department to support their ownership experience
  • Providing an exceptional customer experience to drive loyalty

 
How will I know if I am successful?
The performance of a Product Specialist is measured by achieving:

  • Targeted unit sales and gross profit
  • Targeted Customer Satisfaction Index

 
What are the requirements for this job?

  • High School diploma or equivalent
  • Proven ability to provide an exceptional customer experience
  • Ability to set and achieve targeted goals
  • Prior sales experience preferred but not required
  • Demonstrated communication and interpersonal skills
  • Organization and follow-up skills
  • Experience and desire to work with technology
  • Valid in-state driver’s license and have and maintain an acceptable, safe driving record

 
What are the opportunities for career growth?

Our Associates have many choices for career growth and development after success in a Product Specialist role.  Opportunities may include:

  • Sales Manager
  • Financial Services Manager
  • Service Advisor

This positions starting pay is $18.34

Exciting Benefits and Perks Await You:

  • Competitive compensation and 401k matching

  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
 

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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United Fidelity Bank

United Fidelity Bank is available to help with your personal, commercial and lending needs. Whether you are looking for a high yield checking account, savings account, certificate of deposit (CD), mortgage loan, or an ATM near you, United Fidelity Bank is ready to meet your financial needs! Business Banking Personal Banking Mortgage Lending Health Savings Account Commercial Lending Consumer Lending Access Anytime Ultimate Deposit Direct Ultimate Access Enjoy FREE, convenient banking. Your United Fidelity Bank account information is available 24 hours a day. Online Banking and Bill Pay Notifi Alerts Mobile Banking Surcharge-Free access to over 93,000 ATMs Allpoint Network® Money Pass® Alliance One™ Visit www.unitedfidelity.com or one of our local banking centers below: Evansville, IN Mount Vernon, IN Newburgh, IN Fort Branch, IN Fort Myers, FL Fort Walton Beach, FL Destin, FL Chicago, IL Denver, CO Aurora, CO Carmel, IN Shelbyville, IL St. Elmo, IL Herrick, IL Cowden, IL
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