Traveling Meter Technician Durham

C

Conservice

Posted 2 months ago

Full Time

Durham, North Carolina

In Person

Smart Summary

Responsibilities

Meter technicians are responsible for installing, programming, and maintaining submetering systems in multifamily and retail properties. They also troubleshoot performance issues, monitor consumption data, and provide education to residents and property staff.

Qualifications

This role requires a mechanically inclined individual with basic computer skills, including Excel and Gmail, to install, maintain, and repair submeters. Strong organizational, communication, and problem-solving abilities are essential, along with the physical capacity to perform tasks such as climbing ladders and lifting up to 50 pounds. A valid driver's license and willingness to travel 75% of the time are mandatory.

Job Description

Conservice is proud to be the leading Utility and Billing Management Company in the multifamily housing industry. Our customers (property management companies) depend on us to take care of their utility management and billing for their various properties.

The big picture: What our meter technicians do

Our Meter Technicians install, maintain, and repair Conservice submeters, allowing our billing team to accurately track and bill utility usage by the unit or individual apartment.

Responsibilities include, but are not limited to:

  • Install, program, and configure submeters and related communication systems in multifamily homes, apartment complexes, and retail areas.
  • Perform routine maintenance and inspection of submeters to ensure accurate measurement and proper functioning.
  • Ensure communications systems are functioning properly and perform routine maintenance as needed. 
  • Troubleshoot and diagnose issues related to submeter performance, connectivity, or data transmission.
  • Conduct repairs and replacements of faulty or malfunctioning submeters as needed.
  • Calibrate and test submeters to ensure accurate and reliable measurement of water consumption.
  • Regularly climb ladders and work at heights to access water submeters in ceilings or other elevated locations.
  • Lift and move equipment and materials weighing 50+ pounds during installation and maintenance tasks.
  • Collaborate with property owners, managers, and retail store staff to address questions, concerns, or complaints related to water submetering.
  • Educate property staff, residents, and retail employees on the operation and functionality of water submeters.
  • Monitor and analyze consumption data to detect anomalies, leaks, or abnormal usage patterns.
  • Maintain accurate records of installations, repairs, and maintenance activities as well as make required updates to communication systems.
  • Keep abreast of industry trends, advancements, and best practices in submetering technology.
  • Adhere to safety guidelines and procedures while working with water submeters.
  • Must hold a current, valid driver's license and have a clean driving record

Schedule:

  • Monday through Friday - 8 hour shifts
    • Saturdays may be required as needed, based on the workload.
    • Travel to and from job sites may occur on Saturdays and Sundays
  • 75% Travel Required

Equipment and Training:

  • Conservice will provide a company vehicle, gas card, laptop, cell phone, and any hand tools required
  • Conservice will provide all necessary training
  • Training will last at least 6 weeks; travel may be required

Benefits:

  • Medical, dental, and vision insurance (eligible on the first of the month following 60th day of employment)
  • Paid time off and holidays
  • 401K with company matching
Qualifications
  • Able to use a Windows-based laptop with basic experience in Excel and Gmail
  • Independently manage time and workload to meet deadlines
  • Organizational skills and attention to detail
  • Able to effectively and clearly communicate, written and verbal
  • Internal drive to find the “why” behind the problem and resolve the issue
  • Able to lift 50 pounds, climb and work from ladders up to 10 feet high, work in cramped conditions like attic spaces, and meet other physical demands
  • Mechanically inclined and has experience working with a variety of hand tools
  • Able to receive supplies and equipment for the job from the Conservice warehouse at the place of their residence or a company-paid storage unit
  • Must have a secure area in which to park a company vehicle
  • Must have access to high-speed internet for documentation and other uses
  • Must have excellent customer service skills
  • Able to pass a background check
  • Must have a valid driver’s license and clean driving record 
  • Must be available to travel 75% of their time
  • Must have a Real ID for Domestic Travel

C

Conservice

Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
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