SmartHealth
SmartHealth
Posted 2 months ago
Full Time
Phoenix, Arizona
In Person
Smart Summary
Responsibilities
The Front Office Specialist manages daily front desk operations, including patient scheduling, check-in/out, and processing co-payments. They also handle insurance authorizations and maintain accurate patient health and billing records.
Qualifications
The Front Office Specialist will oversee daily front desk operations for a multi-physician practice. Key responsibilities include scheduling patient appointments, managing check-ins and check-outs, collecting co-payments, verifying insurance authorizations, and handling patient information. Previous medical front office or patient service experience is strongly preferred.
Job Description
Our Front Office Specialist is responsible for helping oversee daily front desk operations of multi-physician and multi-practice locations.
Schedule: Monday through Friday
What you'll do:
- Schedule patients for new/returning/follow-up appointments and provide all necessary information to prepare them for medical appointments and procedures. Initiates confirmation calls to patients to ensure the lowest possible no-show rate.
- Check patients in and out
- Collects co-payments at time of service, enters daily charges into the billing system, and maintains fee schedules
- Verifies authorizations and accepts or transmits fax information for needed physician patient information
- Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals.
- Enter patient health and insurance information
Skills and Experience:
- Medical front office or patient service experience is highly preferred
Benefits:
- Medical (as low as $68/month), Dental, and Vision Insurance
- Vacation, Sick, and Holiday paid time off
- 401k with Company Match
In support of our mission statement, "Healthier Practices, Healthier Patients," we have a Tobacco Free Environment. We choose NOT to hire tobacco and nicotine users, includes vaping/e-cigarettes.
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