Description

Be the bridge between care and community. Make a real impact every day.

At Oak Orchard Health, we believe everyone deserves access to high-quality, compassionate care—no matter their background or circumstances. As we continue to grow across Western New York, we’re looking for a Bilingual Community Health Worker (Spanish/English) to support patients and families in Genesee County.

This is a hands-on, community-focused role where you’ll serve as a trusted link between patients, providers, and essential resources—helping individuals navigate the healthcare system while addressing real-life barriers to care. From supporting our local agricultural population to connecting families with critical services, your work will directly improve health outcomes and strengthen our communities.

What You’ll Do

In this role, you’ll combine patient support, care coordination, and community outreach to:

· Help patients navigate the healthcare system, including scheduling, confirming, and coordinating appointments 

· Conduct needs assessments and identify barriers such as transportation, language, literacy, and financial challenges 

· Provide Spanish interpretation and written translation within your scope 

· Connect patients to community resources like food, housing, insurance, and medication assistance 

· Coordinate transportation and other access-related services 

· Educate patients on health promotion and disease prevention 

· Support outreach efforts and build relationships within the community 

· Collaborate closely with clinical and care teams to ensure coordinated, patient-centered care 

What We’re Looking For

· High school diploma or equivalent 

· Bilingual Spanish/English required (critical to supporting our patient population) 

· Community Health Worker (CHW) certification or willingness to obtain 

· Experience in community health, social services, healthcare, or outreach preferred 

· Ability to support a wide range of responsibilities—from patient navigation and scheduling to case management, follow-up, and community engagement 

· Strong interpersonal, communication, and organizational skills 

· Comfort working with diverse populations while maintaining professionalism and boundaries 

Why Join Oak Orchard Health?

At Oak Orchard Health, we are committed to expanding access to care across Western New York—especially for underserved and agricultural communities. Our team is driven by purpose, collaboration, and a shared mission to make a meaningful difference in patients’ lives.

Compensation & Benefits

• Benefits start the 1st of the month after hire

• $0 medical & dental premiums (single HDHP plan)

• Retirement plan eligibility Day 1 + 3% match after 90 days

• Tuition reimbursement + eligibility for Public Service Loan Forgiveness (PSLF)

• Generous PTO: 5 weeks vacation + 6 long-term illness days

• 10–11 paid holidays

• Employee Assistance Program (EAP) with legal, financial, and counseling support

If you’re passionate about helping others, fluent in Spanish, and ready to be a key part of improving access to care—we’d love to connect.