Patient Access Assistant | Plaza

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CentraCare

Posted 2 months ago

Full Time

Saint Cloud, Minnesota

In Person

Smart Summary

Responsibilities

The Patient Access Assistant serves as the first point of contact for patients and visitors, performing registration duties and verifying insurance information. They are responsible for scheduling appointments and managing the documentation necessary to produce billable patient accounts.

Qualifications

This role requires a high school diploma or equivalent and at least one year of clerical, administrative, or customer service experience. Strong customer service, verbal, and written communication skills are essential for effectively managing patient interactions and administrative tasks.

Job Description

Enjoy a rewarding career at CentraCare as a Patient Access Assistant!  Our Patient Access Assistants are the first point of contact for our patients and visitors and perform registration duties within the hospital and clinic. This role requires independent analysis, exercise of judgment and detailed knowledge of facility procedures related to the work performed. You will be responsible for verifying patient and insurance information, scheduling appointments, obtaining and identifying information necessary to produce billable patient accounts and more! 

Schedule:

  • Full-time | 80 hours every two weeks | St. Cloud
  • Day shift | working hours between 6:30am-7:15pm Monday - Friday
  • Common shift would be 8:30-5:30pm
  • Every other Saturday rotation working 8am-4pm

Pay and Benefits:

  • Starting pay begins at $18.28 per hour; exact wage determined by years of related experience 
    • Pay range: $17.00 - $25.54 per hour
  • Tuition reimbursement and college grant programs available 
  • Full-time benefits: Medical, dental, PTO, retirement, employee discounts and more!

Qualifications:

  • High school diploma or equivalent required
  • Minimum of 1 year clerical, administrative, or customer service experience; OR 1 year of prior scheduling, billing, patient access, accounts receivable and/or collections experience
  • Customer service skills are essential
  • Good verbal and written communications skills required.

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer. 

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CentraCare

CentraCare is a compassionate, not-for-profit healthcare organization dedicated to enhancing the lives and well-being of Central Minnesota residents. With ten hospitals and over thirty clinics, we provide both primary and specialty care throughout the region. Focused on rural health, we're proud to be one of Minnesota's largest health systems, delivering expert care close to home. Our mission is simple: We're here for your whole life — to listen, serve, guide, and heal — because your health means everything.
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