About Us:   Jones Lake Management is a full-service lake and pond management specialty company. This company was built on providing unwavering quality solutions and products to our customers! It ALL begins with the employees hired to provide a professional level of service in the field, or at the office.   Position Summary:   The Administrative Assistant will receive on-the-job training for the skills needed to be successful, and we also provide continuing education opportunities. Responsibilities include oversight and response to customer service inquiries via telephone and in-office. This role will assist with customer needs and provide administrative support for the team and branch manager.
Essential Duties:

• Assist management team with material “issues” and tasks needed to be completed
• Provide excellent customer service via phone and in person as needed
• Ensure inventory is managed appropriately and adjustments are made when needed
• Conduct spot checks of materials, high value items, and high turnover inventory regularly to ensure accuracy
• Coordinate the collection of credit card receipts and submission process for the team
• Assist branch manager with any follow-ups needed to be performed with customers
• Perform projects as needed for the branch manager
• Assist with creation and coordination of estimates
• Communicate estimates to customers
• Inform clients of new equipment options

Qualifications:

• Associate’s Degree or higher in Biology related course study preferred or equivalent work experience
• Must be well organized, highly motivated, and willing to work well with a team of professionals
• Proficiency in Microsoft Office
• Excellent communication skills, both verbal and written
• Excellent phone and cold calling skills
• Exceptional customer service skills
• Strong listening and sales skills

Physical Requirements:

• Ability to lift up to 35 pounds
• Bend at waist and/or knees and lift arms over shoulders
• Sitting for extended periods of time with ability to use a keyboard

Comprehensive Benefits:

• Multiple health plans to choose from, including the ability to participate in an HSA.
• Dental, Vision, and Company Paid Life Insurance
• 12 Paid Holidays per year
• Generous PTO
• 401(k) with Generous Company Match

If you are passionate about aquatic management and have the skills required for this role, we encourage you to apply!  We understand that no candidate is perfectly qualified for any job. Experience comes in many different forms; skills are transferable, and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we're looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.