CUSTOMER SVC/DEPT LEADER
The Kroger Co.
CUSTOMER SVC/DEPT LEADER
The Kroger Co.
Posted 2 months ago
Full Time
Appleton, Wisconsin
In Person
Smart Summary
Responsibilities
The department leader is responsible for directing daily front-end operations and ensuring an outstanding customer experience. They must supervise associates while maintaining a safe, clean, and efficient department environment.
Qualifications
This role requires a strong focus on customer service and leadership. You will be responsible for creating an excellent customer experience, maintaining a safe and clean environment, and supervising daily operations for the Front-end department. Key responsibilities include implementing best practices and upholding company values to ensure outstanding service.
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
The Kroger Co.
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