Patient Access Specialist I, Full-time, Nights, EWCH, Murphy, NC

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Erlanger Health System

Posted 2 months ago

Full Time

Murphy, North Carolina

In Person

Smart Summary

Responsibilities

The Patient Access Specialist is responsible for registering inpatient and outpatient services while ensuring accurate demographic and insurance data collection. They also manage patient flow, maintain facility security, and provide essential clerical support to clinical staff.

Qualifications

Job Description

Job Summary:
To register patients being admitted to Inpatient, or Outpatient services.

Education:

Preferred:
High School graduate or GED.

Experience:
Required:

Preferred:
One-year previous health care experience in registration or related field. Medical terminology.

Position Requirement(s): License/Certification/Registration
Required: N/A

Preferred:

Department Position Summary:
To register patients being admitted to Inpatient, or Outpatient services. Collect Deductible and co-pay when applicable. Monitor all Inpatient, Outpatient and Emergency charts for accuracy in demographics, as well as insurance information. Complete Medicare Questionnaire when applicable. Present 'Letter from Medicare' to all Medicare recipients being admitted for Inpatient services. Make a reasonable effort to protect the privacy of patients according to HIPAA guidelines, also presenting our privacy guidelines to each patient.

Follow guidelines for informing patients of their Patient Rights and Responsibilities, explaining the authorization for treatment and authorization for Murphy Medical Center, Inc. to file their insurance. Perform clerical duties and providing clinical staff information as required. Assist in tracking of patients, answering telephone, contacting or call back of OR crew as necessary. An important part of this position is keeping clinical staff informed of patient flow and keeping family informed along with maintaining security and traffic control.

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Erlanger Health System

Erlanger, named among "America's Best Hospitals"​ by U.S. News & World Report, is a non-profit, academic teaching center affiliated with the University of Tennessee Health Science Center College of Medicine – Chattanooga. Erlanger is also a Level-One Trauma Center for adults and the only provider of tertiary care services for the citizens of an entire four-state region, encompassing southeast Tennessee, north Georgia, north Alabama and western North Carolina. With a history that dates back more than a century, Erlanger is recognized as one of the nation's finest public hospitals and a leader in healthcare. The Erlanger hospital system includes Children's Hospital at Erlanger (CHE), the only academic medical center in the tri-state region devoted solely to children and is a Comprehensive Regional Pediatric Center (CRPC)— the highest designation in the state for pediatrics. CHE has a full range of pediatric subspecialists, as well as a pediatrics ER, ICU, and Level III neonatal intensive care unit, providing the highest level of care in the region for premature and sick infants. Each year, more than one million people are treated by the team of healthcare professionals who are part of Erlanger.
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