Patient Coordinator (Medical Receptionist)

Access Physical Therapy & Wellness

Posted 2 months ago

Full Time

New York, New York

In Person

Smart Summary

Responsibilities

Manage front desk operations including patient scheduling, insurance verification, and payment collection. Maintain accurate patient records in the EMR system while ensuring HIPAA compliance and excellent customer service.

Qualifications

Job Description

ACCESS PT, a member of the Confluent Health family, is currently looking for a Patient Coordinator to join our Brooklyn, NY team! 

How ACCESS PT supports you:

  • 401(k) Retirement Savings Plan - 100% match after 1 year (up to 4%)
  • Paid sick leave (varies by state)
  • Wellness Program Access
  • 10% childcare tuition discount at Kindercare Childcare Centers
  • Training and career development
  • Network partnerships with top health systems in the region

Job Position: Patient Coordinator 

Job Location: 503 5th Ave. Suite 5B Brooklyn, New York 11215  

Job Type: Full-Time 

Salary Description: $19.00-$21.00/hour, based on experience

  • Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service 
  • Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care 
  • Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents 
  • Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience
  • High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and exp.
  • Medical receptionist experience a plus
  • EMR scheduling software knowledge a plus
  • EPIC software knowledge is a plus
  • Spreadsheet and Word Processing software.

EOE

Access Physical Therapy & Wellness

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