Parts Advisor (Powersports)

ANDERSON AUTO GROUP

Posted 2 months ago

Full Time

Lake Havasu City, Arizona

In Person

Smart Summary

Responsibilities

The parts advisor assists mechanics and customers in acquiring necessary vehicle parts and supplies while maintaining an organized and clean parts department. They are responsible for selling parts, managing inventory records, and providing exceptional customer service.

Qualifications

Job Description

Job DetailsLevel: EntryJob Location: Anderson Powersports of LHC - Lake Havasu City, AZ 86403Position Type: Full TimeJob Category: General BusinessAnderson Powersports is looking for a parts advisor to join our team. The parts advisor is responsible for helping customers and mechanics find the parts they need. This is an important job that directly contributes to the success of business operations. Required Education/Skills/Abilities High School or GED preferred. Prior sales or customer service experience preferred. General understanding of vehicle operation preferred. Proficient with computers to research parts and equipment Clean driving record Able to pass a drug screen and background check. Learn more about our company at https://www.andersonpowersports.az.com/about-us/. We are an Equal Opportunity Employer We are committed to a drug-free workplace.QualificationsSummary/Objective The parts advisor assists mechanics and customers in acquiring the needed parts and supplies for their vehicles, providing outstanding customer service, helping to ensure safe and comfortable vehicle operation(s). Essential Functions Sell parts to customers to meet monthly forecasts. Issue parts and accessories to mechanics from the parts counter. Display seasonal parts and accessories in an attractive manner. Control files, reference books, and other paperwork at the parts counter. Report any inventory or price discrepancies to the Parts Manager. Maintain master parts and price book. Take and fill orders for service technicians promptly and efficiently, helping service technicians as needed to determine which parts and accessories are required for each job. Make suggestions when appropriate regarding specific parts and accessories that may be needed for each job. Keep the inventory control system and parts catalog up to date. Inform service personnel when back-ordered or special-order parts are received. Be polite and friendly, greet customers promptly, and deliver exceptional customer service. Make sure the merchandise displays are dusted, clean, fully stocked, and appealing to customers. Become proficient and familiar with computer systems necessary for parts and accessories management. Communicate effectively and often with Assistant Service Managers (ASMs) / Service Advisors. Performs all duties in a safe manner, immediately reporting any accidents, injuries, or unsafe conditions to management. Shows when scheduled to work, on time, ready, and able to perform essential job functions.  Adhere to all company policies, procedures, and practices. Perform other tasks as directed. Reasonable accommodations available to enable individuals with disabilities to perform the essential functions. Requirements High School or GED preferred Prior sales or customer service experience preferred General understanding of vehicle operation preferred Proficient with computers to research parts and equipment Clean driving record Able to pass a drug screen and background check Competencies Flexibility Communication Proficiency Collaboration Skills Detail-Oriented Organized Customer Focus Technical Capacity Teamwork Strong Work Ethic Supervisory Responsibility This position has no supervisory responsibilities.  Work Environment This position operates mainly in the parts department, working behind the counter or picking out parts.    Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. The employee must occasionally lift or move up to 75 pounds, with or without assistance from others. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.   Position Type and Expected Hours of Work This is a full-time position. Days and hours will vary to accommodate the service department's working hours. This position regularly requires working some evenings, and weekends. Note: Schedules are subject to change.  Two weeks’ notice of a schedule change will be provided whenever possible. Travel May be required to drive from one dealership to another. Additional Eligibility Qualifications None required for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Statement The Anderson Auto Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

ANDERSON AUTO GROUP

The Anderson Auto Group provides a unique automotive owner and purchase experience for customers in the Colorado River communities of Lake Havasu City, Kingman and Bullhead City, Ariz., and in the Inland Empire area of Southern California. By offering multiple brands, types and configurations of popular vehicles and focusing on complete satisfaction before, during and after each sales and service experience, our customers purchase with confidence and trust. The knowledgeable team of product specialists, service technicians and sales and finance management at each Anderson dealership adds to a seamless and positive ownership experience. LONG-TERM BUSINESS The relationship with our customers does not end after the purchase of their new or previously owned vehicle. The Anderson Auto Group provides their customers with one-stop sales, maintenance and repair services managing all of their current and future automotive needs. Anderson Auto Group associates take pride in their customer care. Their goal is to make the buying and service experience as easy and enjoyable as possible and turning first-time customers into long-term customers. People buying from Anderson dealerships have shown their appreciation by repeatedly coming back.
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