GENERAL FUNCTION:

The basic function of the Sales Associate is to deliver an exceptional patient experience by assisting patients in their eyeglass frame and lens selection.  The Sales Associate will also greet patients, and have outstanding sales skills. 

WILL TRAIN THE RIGHT INDIVIDUAL.

MAJOR DUTIES & RESPONSIBILITIES:

• Fill ophthalmic eyeglass prescriptions, and fit and adapt lenses and frames, to include but not limited to the following:
  • Utilize optical prescriptions in conjunction to the patient's visual requirements.
  • Recommend specific lenses and lens coatings to suit patient needs.
  • Assist patients in the selection of frames, and coordinate frames to prescription and patient need.
  • Perform appropriate optical related measurements.
• Ensure a quality patient experience through correct pricing, POS entry, and realistic delivery time quotes.  
• Provide appropriate guidance to patients regarding Managed Vision Care.
• Excellent customer service skills
• Ability to multi-task and handle fast paced environment.
• Exceptional interpersonal skills to create a team atmosphere.
• Other duties as assigned by Store Manager

KNOWLEDGE & SKILLS:

• Ability to sell through use of sales skills and accountability for sales results.
• Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.
• Foster positive associate relationships.
• Attention to detail and follow-up.
• Ability to manage priorities through adaptability and flexibility.
• Experience personal computers.
• Dependable.

EDUCATION:

High school diploma or equivalent.

The successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description.