Surveillance Operator

Tioga Downs

Posted 2 months ago

Full Time

Nichols, New York

In Person

Smart Summary

Responsibilities

Monitor surveillance systems across the casino property to detect suspicious activity and protect assets. Compile detailed reports for leadership and learn table games to effectively identify security risks.

Qualifications

Job Description

Surveillance Operator 

Think you’ve got the instincts of a detective and the focus of a pro? This isn’t just a job—it’s the nerve center of the casino. As a Surveillance Operator, you’re the eyes that never blink, protecting guests, safeguarding assets, and spotting what others miss.

Why this role stands out:
You’re not just watching screens—you’re playing a critical role in keeping operations secure and fair. If you’re into security, investigations, or loss prevention, this is where your skills level up fast.

What you’ll do:

  • Monitor state-of-the-art surveillance systems across the entire property
  • Detect suspicious activity and act quickly to protect guests and assets
  • Review footage and compile detailed reports for leadership and, when needed, outside agencies
  • Learn table games so you know exactly what to watch for on the casino floor
  • Identify safety and security risks before they become problems

What makes this exciting:

  • Fast-paced, high-focus environment where no two shifts are the same
  • Hands-on training—no experience? We’ll teach you everything you need to know
  • A chance to develop real investigative and analytical skills

What you bring:

  • Sharp attention to detail and strong observation skills
  • Interest in security, surveillance, or investigations
  • High school diploma or GED

The environment:
You’ll work both behind the scenes and in active casino areas, where energy runs high and the action never stops. Expect a mix of monitoring systems and on-floor awareness.

Perks & Benefits:

  • On-site daycare (7 days a week!) with employee rates + possible subsidy
  • 401(k) with 100% immediate vesting
  • Medical, dental, vision, and life insurance (full-time)
  • Paid time off, sick leave, and holiday pay
  • Tuition reimbursement (for eligible employees)
  • Discounts on hotels, dining, spa services, and more

Bottom line:
If you’re observant, curious, and ready for a role where your decisions matter in real time, this is your chance to step into one of the most important positions in the casino.


Tioga Downs

Tioga Downs Casino Resort is 100% smoke-free with 160 spacious guestrooms & suite accommodations that overlook the beautiful rolling hills of the Southern Tier. Our convenient inside access to the adjoining casino featuring 890 slot machines, 28 table games & a poker room, just a few steps away! With live entertainment, delicious fare, exciting harness racing action, Tioga Golf Club & Serenity Spa, we are perfect for a spontaneous getaway, special occasion, or your next corporate event. FOR FAMILY TIME Delight in the fun of our indoor heated saltwater pool & hot tub, plus arcade & game area. Or spend the afternoon at our outdoor water slide & pool with a spectacular view of our racetrack. FOR GREAT FOOD We offer a wide variety of options including: Delicious comfort food at the County Fair Buffet; pub fare & all your favorite games at Coaster’s Sports Bar; quick bites, coffee or treats at Dunkin' Donuts or fine dining at P.J. Clarke’s Restaurant, featuring local flavor, a classic vibe & great food. FOR BUSINESS & SOCIAL EVENTS With over 30K square feet of flexible event space, make us your home for your next event. From corporate meetings to association conferences & holiday parties, we have the perfect location for your group. Host your wedding ceremony on the terrace with beautiful panoramic views! Event-friendly amenities include spacious suite accommodations, complimentary Wi-Fi, a business computer with 24-hour Internet access, & attentive and helpful staff. FOR ENTERTAINMENT & RELAXATION Visit Serenity Spa for some relaxation before hitting the Casino floor, listen to one of the live bands in Sideshow Lounge, catch some Racing or join friends for a round of trivia. Gambling Problem? Call (877-8-HOPENY) or text HOPENY (467369)
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