Host/Hostess
R
Rattlers Bar-B-Que
R
Host/Hostess
Rattlers Bar-B-Que
Posted 2 months ago
Full Time
Santa Clarita, California
In Person
Smart Summary
Responsibilities
The host is responsible for providing an exceptional dining experience by greeting guests, managing seating, and maintaining the floor plan. They also support the team by answering phones, filling to-go orders, and ensuring the host area remains clean and organized.
Qualifications
We are looking for a friendly and enthusiastic Host/Hostess to provide exceptional dining experiences for our guests. Key requirements include a positive attitude, strong communication skills, the ability to work in a fast-paced environment, and the ability to lift up to 35 pounds.
Job Description
Description
Summary of Position:
The Host/Hostess primary objective is to provide our guests with an exceptional and memorable dining experience that exceeds their expectations!
Compensation:
The host role is a non-exempt position. Starting pay is $16.00 per hour plus tip pool.
Duties & Responsibilities:
- Maintains a Team and Guest focus while performing duties. Demonstrates Respect and Loyalty to the entire team every shift. Understands his/her role as a team player with both Kitchen and Front of the House Team Members, working together to achieve common goals.
- Is Happy to Serve!
- Understands his/her role in achieving Our Mission Statement.
- Follows all safety guidelines and procedures.
- Greets and seats guests, presents menus, informs them of special changes to menu.
- Takes guest information and quote wait times accurately when tables are not immediately available.
- Observes tables and keeps track of clean, dirty and occupied tables running the floor plan board.
- Fills to-go orders, if applicable supporting Take-Out area.
- Answers phones and questions concerning the menu and the restaurant.
- Cleans, organizes and stocks menus at host area.
- Performs other related duties as assigned by the management team.
- Demonstrates personal ethics, values and a sense of commitment in the work environment.
Requirements
Qualifications:
- Must be an individual of high integrity, demonstrate a positive attitude, have a high level of enthusiasm, and have an innate ability to interact with people.
- Must possess a positive attitude and work well with others. A Happiness to Serve is essential!
- Must be able to work unsupervised.
- Must be at least 16 years of age.
- Must be able to communicate clearly.
- Must be able to read English.
- Must be able to reach, bend, stoop and frequently lift up to 35 pounds. Any lifting over 35 pounds requires team lifting.
- Must be able to work in a standing position for long periods of time (up to 10 hours on occasion.)
- Must be able to work in a fast-paced environment.
- Must be able to hear with 100% accuracy with correction.
- Must be able to see 20/20 with correction.
- Must have or obtain California Food Handler certification before commencing work. Certification must be maintained throughout employment.
Uniform Requirements:
- Clean non-slip shoes
- Socks must be worn
- Clean black non-denim pants
- Clean company-supplied shirt and apron
- Daily bathing and use of deodorant
R
Rattlers Bar-B-Que
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