Assistant Manager - LOFT Memorial City

Knitwell Group

Posted 2 months ago

Full Time

Houston, Texas

In Person

Smart Summary

Responsibilities

The Assistant Manager supports the store manager in cultivating a customer-focused environment and leading the sales floor to drive operational excellence. They are responsible for coaching associates, managing store culture, and utilizing technology to provide a seamless omnichannel shopping experience.

Qualifications

We are seeking an Assistant Manager with 1+ year of retail management experience who can cultivate a customer-focused environment and lead on the sales floor. The ideal candidate should be technology proficient, possess strong business acumen, and demonstrate initiative in decision-making. This role requires someone with a hospitality mindset when connecting with customers and associates.

Job Description

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

The impact you can have

In this role, you'll have the opportunity to:

  • Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.

  • Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.

  • Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.

  • Create an inclusive store environment for associates where everyone feels welcome and engaged.

  • Use technology to provide customers with a seamless omnichannel shopping experience.

  • Support the Store Manager in recruiting, hiring, and developing talent.

  • Use tools and reporting to drive operational excellence and financial discipline.

  • Build productive relationships by listening, sharing ideas, and supporting the team.
     

You'll bring to the role

  • 1+ year retail management experience (preferred)

  • Brings a hospitality mindset when connecting with customers and associates

  • Technology proficient and ability to operate a point-of-sale system

  • Strong business acumen and ability to implement action plans to drive results

  • Takes initiative in making thoughtful decisions
     

Benefits

  • Medical, dental, and vision insurance 

  • 401(k) plan

  • Paid time off & holidays

  • Opportunities for monthly bonuses

  • Merchandise discounts plus eligibility for discounts at our sister brands

  • Professional development and opportunities for advancement across our brands 

  • Community impact through our philanthropic partnerships
     

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location:

Store 0654-Memorial City-ANN-Houston, TX 77024

Position Type:

Regular/Full time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected

Knitwell Group

As KnitWell Group, iconic brands Ann Taylor, Chico's, Lane Bryant, LOFT, Soma, Talbots, and White House Black Market together generate more approximately $6 billion in sales, making KnitWell one of the largest specialty apparel companies in the United States.
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