Knitwell Group
Knitwell Group
Posted 2 months ago
Full Time
Houston, Texas
In Person
Smart Summary
Responsibilities
The Assistant Manager supports the store manager in cultivating a customer-focused environment and leading the sales floor to drive operational excellence. They are responsible for coaching associates, managing store culture, and utilizing technology to provide a seamless omnichannel shopping experience.
Qualifications
We are seeking an Assistant Manager with 1+ year of retail management experience who can cultivate a customer-focused environment and lead on the sales floor. The ideal candidate should be technology proficient, possess strong business acumen, and demonstrate initiative in decision-making. This role requires someone with a hospitality mindset when connecting with customers and associates.
Job Description
About the role
As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.
The impact you can have
In this role, you'll have the opportunity to:
Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
Create an inclusive store environment for associates where everyone feels welcome and engaged.
Use technology to provide customers with a seamless omnichannel shopping experience.
Support the Store Manager in recruiting, hiring, and developing talent.
Use tools and reporting to drive operational excellence and financial discipline.
Build productive relationships by listening, sharing ideas, and supporting the team.
You'll bring to the role
1+ year retail management experience (preferred)
Brings a hospitality mindset when connecting with customers and associates
Technology proficient and ability to operate a point-of-sale system
Strong business acumen and ability to implement action plans to drive results
Takes initiative in making thoughtful decisions
Benefits
Medical, dental, and vision insurance
401(k) plan
Paid time off & holidays
Opportunities for monthly bonuses
Merchandise discounts plus eligibility for discounts at our sister brands
Professional development and opportunities for advancement across our brands
Community impact through our philanthropic partnerships
Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.
Location:
Store 0654-Memorial City-ANN-Houston, TX 77024Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected
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