Office Assistant

Q

Quadel Consulting & Training

Posted 2 months ago

Full Time

Miami, Florida

In Person

Smart Summary

Responsibilities

The Office Assistant will perform various administrative tasks including answering phones, greeting the public, and managing office records. They are also responsible for data entry, processing mail, and ensuring office equipment remains operational.

Qualifications

Job Description

At Quadel, we believe great work starts with great people. That’s why we focus on building teams that care deeply about the communities we serve and the colleagues we work beside every day. We’re currently seeking dedicated professionals who are ready to grow with us and help drive our mission forward.

JOB SUMMARY
Performs intermediate administrative work in a variety of office assistance tasks requiring computer, phone and filing skills; does related work as required.  Works under regular supervision.


DUTIES AND RESPONSIBILITIES

  • Assist team with daily activities; answers telephone; greets the public; responds to questions; assists all building departments’ customers; types correspondence, forms, reports, etc.; maintains records and files; enters data.
  • Performs receptionist and other office assistance tasks; answers multi-line telephone and connects caller to proper person.
  • Assist all clients as they arrive and provide any necessary paperwork or give proper referrals to other agencies; reviews forms for accuracy and completeness.
  • Makes copies of correspondence, notices, records, etc.
  • Maintains a variety of records and files; makes copies of correspondence, notices, records, etc.
  • Collects data for records and reports; enters a variety of data into computer system.
  • Operates standard office equipment; ensures office equipment is operational.
  • Collects, sort, and distributes mail.
  • Ability to scan and index electronic files
  • Prepares large mailings
  • Performs other duties as requested.

SUPERVISORY RESPONSIBILITIES
None

QUALIFICATIONS
  • Any combination of education and experience equivalent to graduation from high school and some office assistance experience. 
  • General knowledge of standard office practices
  • Knowledge of various office related software systems.
  • Ability to establish and maintain effective working relationships with associates and the general public
  • Ability to follow oral and written instructions
  • Proficiency in written and spoken English is required to effectively communicate with customers, team members, and management.
  • Professional working proficiency in Spanish/Creole a plus.

PHYSICAL DEMANDS AND WORK ENVIRONMENT
  • Occasionally required to stand.
  • Occasionally required to walk.
  • Frequently required to sit.
  • Continually required to utilize hand and finger dexterity.
  • Continually required to talk or hear.
  • Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
  • Occasionally/required to lift/push/carry items up to 25lbs.


Quadel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other protected status under applicable law.

Quadel complies with the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process.

Employment is contingent upon successful completion of pre‑employment requirements, which may include background screening, pre-employment drug test and verification of credentials.

This job description reflects the general nature of the position and is not an exhaustive list of duties or responsibilities.
 

Q

Quadel Consulting & Training

Quadel Consulting has been a leading national expert in public housing since 1975, working with local agencies to improve or administer Housing Choice Voucher (HCV) programs, HUD-subsidized multifamily housing programs, Low Income Housing Tax Credit (LIHTC) programs, disaster recovery housing services and more. Quadel blends private-sector productivity, quality and management principles with public and nonprofit social welfare goals. Our clients and partners value our real-world practicality, hardworking thoroughness and thoughtfully tailored solutions. More than 2,000 affordable housing professionals attend Quadel trainings, certifications and custom courses every year. Our proprietary web-based quality and performance management system, QualCheck, has proven an effective tool providing consistent, reliable and objective quality-control monitoring and reporting for HCV and public housing programs. Quadel’s employees work from offices in Maryland, Indiana, North Carolina, Arizona, and Tennessee, with remote staff based in nearly every state to support clients nationwide from Denver to Dallas, from Chicago to Atlanta. All of our senior executive leaders have served as housing managers at the local level. ensuring our guidance is both practical and rooted in real-world expertise. Our goal is to be a true partner to our clients—not just an outside advisor. Our engaged, “on the ground” approach allows us to align our services with every client need. We firmly believe that government and communities have an important role in solving the housing needs of low-income families and special populations. Our mission is to join dedicated public and nonprofit organizations in making housing programs achieve their full potential—because everyone deserves a safe and affordable place to call home.
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