Description

Job Summary

Join Fun Spot America Theme Parks as a member of the Food and Beverage team, playing a role in ensuring exceptional experiences for our Guests. We're seeking a dedicated individual to support our food and beverage operations, fostering a culture of outstanding service and teamwork. You will be expected to assist in daily operations, coordinate team activities, and uphold our commitment to providing safe, clean, and enjoyable dining experiences.

Why Fun Spot

We at Fun Spot America Theme Parks will continually strive to maintain the highest levels of safe, clean, family fun for the most important people on earth, our guests. We operate our values based on the golden rule of treating others the same way that we ourselves want to be treated.

At Fun Spot America Theme Parks, we hold our team members to the highest standards, expecting them to embody the seven principles of Love Works:

Patient – Kind – Trusting – Unselfish – Truthful – Forgiving – Dedicated

Department: Food and Beverage

Reports to: Food and Beverage Department Manager

Pay Range: $15.00 - $18.00

Location: Orlando/Kissimmee/Atlanta 

Workers Comp Code: 9083

Travel: None

Availability Requirements: Full availability 

Work Status: Full-time over 30-hours per week

Key Objectives

• Assign and manage staff positions and location coverage to ensure seamless operations; reforecasting and escalating to senior leadership when necessary.
• Foster accountability, appearance standards, safety practices, and exceptional service within the Food and Beverage Team.
• Maintain high standards of food safety, sanitation, and workplace safety in compliance with company, state, and local regulatory guidelines. 
• Support team performance through coaching, training, accountability, and clear communication of SOPs and expectations. 
• Partner with leadership to communicate updates, address staffing needs, and assist with reporting, audits, and timekeeping. 
• Oversee inventory handling, equipment functionality, and proper opening/closing of food service locations. 
• Deliver exceptional guest experiences by resolving concerns promptly and ensuring quality, accuracy, and speed of service. 
• Drive sales through upselling and maintaining strong product knowledge across food and beverage offerings. 
• Process transactions accurately and assist with food and beverage preparation as needed to support operations. 
• Collaborate across departments to support overall park operations and complete additional duties as assigned.
• Support performance evaluations and provide feedback to team members.
• Opportunities to develop via weekly Leadership & Motivation meetings.
• Complete any other duties to assist with the operation of the park.

Requirements

Qualifications

• Ability to complete and pass the State Food Safety Certification exam.
• Compliance with Fun Spot America Theme Park’s drug-free workplace policy, including consent to pre-employment drug testing and adherence to federal, state, and local laws regarding drug and alcohol use.
• Successfully undergo a comprehensive background check and motor vehicle check when applicable.
• Ability to utilize various computer software’s including Microsoft Office

Preferred Qualifications:

• Preferred experience in food & beverage, hospitality, or high-volume guest service environments; or equivalent combination of education and experience.
• Candidates with previously leadership experience are highly encouraged to apply.
• Demonstrated experience providing excellent guest service and communication skills is strongly preferred 

Physical Requirements

• Ability to move around and stand for long periods of time
• Ability to lift and carry 50lbs. 
• Visual Acuity 
• Tolerance of Temperature Fluctuations