Apprentice Repair/Refinishing Technician

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Surface Experts - Richmond West

Posted 3 months ago

Full Time

Ashland, Virginia

In Person

Smart Summary

Responsibilities

Perform surface repairs on items such as floors, countertops, and furniture using a specific 5-step process. Maintain accurate work progress records and provide excellent customer service to property management and tenants.

Qualifications

This role is ideal for individuals who enjoy hands-on work and creative problem-solving. Key requirements include experience working with your hands (e.g., construction, painting, hobbies) and the ability to identify and recreate colors. Paid training is provided, and there are opportunities for performance-based bonuses and career advancement.

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
 Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.


Experience a Day-in-the-life of a Surface Experts Technician:
  https://www.youtube.com/watch?v=goKJxYvLJ10   
We Offer: 
  • Pay range of $20 to $25 per hour includes base pay and performance-based bonuses
  • Monthly bonus program depending on add-on repairs
  • Pay raise following paid training completion
  • Direct four-week track to Surface Repair Technician 
  • No weekends, late nights, or evenings (overtime is available)
  • Paid holidays and paid time off 
  • Wellness, mileage, and tool stipend provided
  • Weekly team meetings with breakfast provided
Requirements
  • Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
  • An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do
Hiring Process
  • Within 24 hours: A live team member will reach out to all applicants
  • Within 48 hours: We’ll schedule an in-person interview
  • Within 7 days: The hiring process is typically complete, and we celebrate your first day with a team lunch
Duties:
  • Display world-class customer service for tenants and property management staff
  • Track work progress and notes in our dispatch tool 
  • Communicate with the support team with questions
  • Understand and utilize our unique 5-step repair process
  • Employ each tool in your custom tool-kit
  • Problem-solve repairs with creativity
About Surface Experts Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver a positive customer experience and cultivate lasting relationships.  We focus on saving our customers time, money, and materials that would otherwise end up in a landfill.

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Surface Experts - Richmond West

OUR SERVICE Durable and visually appealing small surface repairs for most commercial and residential surfaces provided by trained technicians, offered efficiently and affordably to the customer. OUR COMMITMENT To provide a service that exceeds customer expectation through solid communication and exceptional surface repair, resulting in customers who are confident in our CARE (Consistency, Access, Response and Ethics).
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