Automotive Sales Representative

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M&F Auto Sales

Posted 2 months ago

Full Time

Albuquerque, New Mexico

In Person

Smart Summary

Responsibilities

The Automotive Sales Representative is responsible for greeting customers, understanding their vehicle needs, and guiding them through the purchasing process including test drives and financing. They must also maintain follow-up communications using software systems and ensure all paperwork is completed accurately and efficiently.

Qualifications

M&F Auto Sales is seeking a motivated Automotive Sales Representative. The role involves providing exceptional customer service, understanding customer needs, and coordinating with the Finance Department. Prior automotive sales experience and excellent communication skills are preferred.

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Vision insurance
Automotive Sales Representative - Academy About the Role:M&F Auto Sales is seeking a motivated and enthusiastic Automotive Sales Representative to join our team in Rio Rancho. We are a well-established dealership known for our excellent customer service and wide selection of quality vehicles. This is an exciting opportunity for someone with a passion for cars and sales to thrive in a fast-paced, rewarding environment.

As a sales representative, you are responsible for providing exceptional customer service by making the customer feel welcome and supported through the car - purchasing process. Able to demonstrate teamwork and collaboration with all staff and departments. 

Responsibilities:
  • Greet and assist all customers. 
  • Engage with customers to understand their needs, wants, preferences, then provide options. 
  • Provide information about vehicles, pricing, availability. 
  • Coordinate with Finance Department and Sales Desk to determine customers financing options
  • Conduct test drives and demonstrate vehicle features
  • Use our software system, Dealersocket and Podium daily to follow up with prospective customers, log/return calls, send texts, emails and adding follow up notes. 
  • Work closely with BDC team, stay up to date on notes, calls, and details about the customer
  • Assist Finance with obtaining proper and correct paperwork in an efficient manner. All paperwork is turned in within 72 Hours.
  • Be able to maintain above average CSI scores
  • Negotiate and close sales deals efficiently 
  • Personally take customer after purchase to Service to introduce them to manager and staff to make future service appointments easier. 
  • Follow up with customers after purchase to ensure satisfaction and encourage repeat business ( Go over referral program)
  • Attend mandatory sales meetings
  • Attend training sessions as scheduled  

Requirements:
  • Prior experience in automotive sales preferred
  • Reliable. Come to work on time and when scheduled 
  • Excellent communication and interpersonal skills
  • familiar with multiple makes and models 
  • Valid driver's license and clean driving record
  • Stellar work ethic 
  • Organized and great attention to detail  
  • Ability to work well in a team environment
  • Strong customer service orientation
  • Pass drug and background check 
This is a commission based position. 

About Us:M&F Auto Sales has been serving the Albuquerque area for over 20 years, building a reputation for honesty, integrity, and reliability. Our customers appreciate our no-pressure approach and our commitment to finding the right vehicle for their needs. Our employees enjoy a supportive and collaborative work environment, with opportunities for growth and advancement.

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M&F Auto Sales

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