Poker Clerk

Caesars Entertainment

Posted 2 months ago

Full Time

Danville, Virginia

In Person

Smart Summary

Responsibilities

The Poker Clerk is responsible for providing guest service, seating guests, and maintaining waiting lists. They also perform clerical functions such as data input, managing player ratings, and handling markers and dockets.

Qualifications

We are looking for a Poker Clerk to provide guest service, handle data entry, and assist with various clerical tasks in the Poker Room. Key skills include attention to detail, computer proficiency, and excellent customer service abilities. A high school diploma or equivalent and one year of computer experience are required.

Job Description

JOB SUMMARY:

Reporting to the Poker Supervisor, the Poker Clerk is responsible forproviding legendary guest service. This person is responsible for data input and various clericalfunctions of the Poker Room along with seating guests. The position requiresstrong attention to detail.

KEY JOBFUNCTIONS:

  • Entering player ratings. Maintain markers and dockets, including buybacks, transfers and voids.
  • Assisting Supervisors with markers, fills, credits and various duties as time allows.
  • Assist in seating and maintaining waiting lists.
  • Entering information for new players and retrieving Total Rewards cards from the Total Rewards Center.
  • Changing printer ribbons.
  • Answering pit telephones. Ensuring all pits are stocked with necessary supplies.
  • Filing and organization of entered rating slips.
  • Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.


Qualifications:

EDUCATIONand/or EXPERIENCE: 

·       Minimumone-year computer experience required.

·       Highschool diploma or equivalent is required.

·       Mustknow how to operate computer and ten key adding machines.

·       Mustpossess excellent customer service and communication skills.

·       Must be21 years of age.

·       Must beable to get along with co-workers and work as a team.

·       Must beable to work any day of the week and any shift.

·       Mustpresent a well-groomed appearance.

WORKENVIRONMENT:

·       Must beable sit for long periods of time.

·       Must beable to maneuver to work inside and continuously maneuver in and aroundassigned table in the Pit department during entire shift, with regular intervalbreaks.

·       Must beable to respond calmly and handle many customer demands in a fast paceenvironment.

·       Respondsto visual and aural cues.

·       Must beable to memorize game rules and procedures.

·       Mustpossess good manual dexterity for quick and accurate handling of chips, cardsand money.

·       Must beable to read, verify and sign appropriate documents relating to the game in asmall area.

·       Must beable to tolerate areas containing second hand smoke, high noise levels, brightlights and dust.


Caesars Entertainment

Owned and operated by Caesars Entertainment, Harrah’s and Harveys Lake Tahoe are located on the south shore of Lake Tahoe, North America’s largest alpine lake, central to unequaled year-round beauty and America’s largest concentration of ski resorts. Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Know When To Stop Before You Start.® Gambling Problem? Call 1-800-522-4700. For more information, please visit. www.caesars.com/corporate. Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry. Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
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