Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80+ offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits.

Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Receptionists have supplemental earning potential. They can make additional earnings by scheduling patient appointments; this is in addition to their regular compensation. Receptionists could also enjoy free designer glasses every year along with incredible discounts.

Job Summary:

SVS Vision Receptionists will be responsible for creating a positive first impression that the patient receives when they walk into our stores. Optical receptionists work as part of a team of eye care professionals including optometrists. The receptionists’ main priorities are to assist clients either over the phone or in person, while getting the opportunity to build relationships with patients. They are also responsible for ensuring a positive patient experience from start to finish. Receptionists need to have a basic understanding of the different types of optical aids available, and their duties usually include (but are not limited to):

Duties/Responsibilities:

Greeting patients
Gathering and updating patients’ insurance
All computer functions (i.e., receipts, job entries)
Day-to-day business completion (close out, weekly reporting)
Maintaining patients’ medical records
Insurance-rejections and patient notifications
Scheduling appointments/managing appointment book
Ensuring the smooth flow of the office
Supporting opticians and managers
Ability to participate in an active and busy environment

Required Skills/Abilities:

Professional communication skills
Strong attention to detail
Adaptable to change
Teamwork oriented
Excellent customer service skills
Possess strong clerical skills
Good computer and phone skills

Benefits and Perks:

Energetic environment
Paid vacation and personal time off, paid holidays
Available anniversary bonus
Paid mileage
Monthly bonus
Above market salary
Matching 401K Plans
Affordable medical and dental benefits
Vision benefits provided by SVS Vision
Life and disability insurance
Company sponsored discounts on many useful items and services
Ability to transfer based on seniority
Opportunity for growth within the company
Rewards and recognition for outstanding performance
Professional training
Ability to transfer locations based on seniority

SVS Vision is a proud Michigan-based optical retailer providing outstanding customer service for over 40 years. With a large selection of top designer frames, contact lenses, caring staff and doctors who care about you, we hold ourselves to a higher standard when it comes to helping you find your perfect eye-wear. With our US laboratory and Mt. Clemens, Michigan headquarters, SVS Vision is committed to providing quality, American-made workmanship at affordable prices. Offering even more value, our 45-Day Gotta Love ‘Em Guarantee provides our customers with peace of mind. Our History as a Vision Care Leader A lot has changed since we opened our first retail location and laboratory in Sterling Heights, Michigan. And, as we’ve grown, our pledge to our customers has never wavered: provide outstanding eye care, quality products at reasonable prices while exceeding expectations. Growth should only come from satisfied customers, and we’re proud to say our expansion and growth have never compromised our first-class service. It’s the continued commitment to our customers that has allowed us to maintain both our exceptional service and unwavering standards since 1974. At SVS Vision we know our success is the result of the fine men and women who have devoted their careers to working for us. With their support, SVS Vision has grown to be one of the largest optical companies in the Midwest. With this kind of dedication we look forward to continued expansion. If you are currently an eye care professional looking to take your career to the next level or a motivated individual looking to be part of a successful team, consider joining us.

SVS Vision - Retail Receptionist - Waterford, MI

SVS Vision - Retail Receptionist - Waterford, MI

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