In the eye care industry, Optical Customer Service Associates are commonly known as Optometric Technicians or Opticians. They assist the optometrists with several aspects of patient care and perform an essential sales function within the company. They pre-test patients before their eye exams, complete glasses and medication prescriptions, schedule appointments, educate patients about their contact lenses or glasses, and more. Their duties include the use of computerized medical office software, administrative office procedures, insurance processing, billing, and transcription of medical reports.

Candidates with prior experience in other medical fields (outpatient clinic workers, those in the dental or chiropractic industries, etc.) or those with retail sales experience tend to excel in this type of role. This position requires independent problem-solving, a positive attitude, and solid technology skills.

This opportunity could either be full-time (35-40 hrs/week) or dedicated part-time (20-30 hrs/week) for the right candidate.

BENEFITS:

We offer paid time off, professional development assistance, a retirement plan with generous employer match, as well as employee discounts on vision care, glasses, and contact lenses.

EDUCATION:

High school diploma or equivalent, and experience typically achieved with a minimum of 1-2 years in a retail or healthcare environment.

FULL JOB DESCRIPTION:

Available online at midlinevision.com/careers.

Don't take the care of your eyes for granted, trust them to the people who have been caring for eyes since 1961. At every neighborhood Pearle Vision, we believe that from the exam room to the retail floor you deserve genuine EyeCare. We're experts who know every appointment begins and ends with trust. And every pair of glasses acts as a symbol of our commitment to you, your family, and to our community. At Pearle Vision, we know delivering genuine eye care starts with our franchisees. That’s why we offer a strong care centered business model backed by an experienced team of business experts. You get to focus on what you do best, while we provide unbeatable support for running your neighborhood Pearle Vision EyeCare Center. Reasons to Invest: * Provides genuine eye care in neighborhoods all across North America by focusing on overall eye health, not just one aspect of vision care * Works with skilled experts who are not only dedicated to their profession, but are invested in their communities * Offers more than 30 years of experience with its established operating systems * Has a 50-year legacy and a reputation as North America's optical leader * Is backed by Luxottica – the global leader in eyeglass frame and lens manufacturing * Delivers superior unit economics * Supports licensees with a multi-million-dollar national marketing program that includes a new brand identity, redesigned and enhanced in-store experience, and advertising campaign Visit ownapearlevision.com

Optical Customer Service Associate

Optical Customer Service Associate

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