Client Service Specialist - Leesburg, VA

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WHITBECKBEGLIS PLLC

Posted 2 months ago

Full Time

Leesburg, Virginia

In Person

Smart Summary

Responsibilities

The Client Service Specialist is responsible for managing incoming calls, scheduling attorney appointments, and providing administrative support to paralegals. They will also assist with payment processing and maintain workflow activities while supporting colleagues as needed.

Qualifications

WhitbeckBeglis PLLC seeks a Client Services Specialist with a high school diploma (or GED) and proficiency in Microsoft Office. The role involves managing calls, scheduling appointments, and providing paralegal support, requiring excellent communication, customer service skills, and attention to detail. An interest in the legal profession and ability to work in a fast-paced environment are essential.

Job Description

Description

WhitbeckBeglis PLLC has an immediate opening for a Client Services Specialist to join our team at our Leesburg, Virginia headquarters. Responsibilities include taking and directing phone calls and scheduling appointments for attorneys. Support paralegals as needed. A friendly personality, professional demeanor, and strong communication skills are a must.

Responsibilities:

  • High school diploma or general education degree (GED); one to three months related experience and/or training; or equivalent combination of education and experience.
  • Proficiency in Microsoft Office (Word, Excel, and Outlook).
  • Good administration skills and excellent phone etiquette.
  • Individual must possess an outgoing, positive disposition.
  • Individual must possess and continually display a professional business demeanor and excellent customer      service skills
  • Very fast-paced work environment/ able to work under pressure
  • Superior attention to detail
  • Ability to multitask
  • Ability to work independently
  • Work with other legal staff
  • Process payment
  • Maintain activities in their workflow, but also step in to assist other colleagues where needed.
  • Has a passion for assisting others, especially in times of crisis.
  • Eager to work
  • Interested in the legal profession

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision.

Benefits:

· Excellent Benefits (medical, dental, vision, life, STD, LTD)

· 401(K) 

· 14 days accrued paid time off per year

· 12 paid holidays annually

WhitbeckBeglis, PLLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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WHITBECKBEGLIS PLLC

At WhitbeckBeglis, we believe the heart of what we do is serve people and families, with compassion, trusted advice, and fearless advocacy. WhitbeckBeglisis proud to be a full-service law firm with a strong focus on Family Law, Mental Health Law, Education Law, and Estate Planning. We provide legal services to families and individuals, helping them get the best result possible through experience and compassion. Our aggressive yet compassionate team of highly responsive and competent attorneys helps individuals get the best result possible in the most challenging times.
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