Medical Records Clerk

Cornerstone Family Healthcare

Posted 2 months ago

Full Time

City of Newburgh, New York

In Person

Smart Summary

Responsibilities

The Medical Records Clerk is responsible for filing, maintaining, and retrieving patient medical records in both paper and electronic formats. They must ensure all records are processed accurately and in compliance with HIPAA regulations while providing excellent customer service.

Qualifications

Cornerstone Family Healthcare is seeking a Medical Records Clerk with a High School Diploma or Equivalency and at least 1 year of office experience. Key skills include organization, attention to detail, computer proficiency, and excellent communication abilities. This role involves filing, retrieving, and maintaining medical records, so strong attention to detail is crucial.

Job Description

Description

Cornerstone Family Healthcare is actively recruiting for a Medical Records Clerk to join our growing team in Newburgh, NY.

RATE OF PAY: $17.50/hour

WORK LOCATION: Newburgh, NY

STATUS: Full-Time

Department: Medical Records 

Reports to: Patient Access Director 

CORNERSTONE BENEFITS:

Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays

General Purpose: 

File and maintain medical records in an organized and numerical manner, ensuring that patient medical records are properly stored, maintained and available for patient care in a timely manner. 

Description of Duties: 

  • File records accurately in patients’ electronic medical charts utilizing various record management software i.e., eCW, Centricity, Index logic, DocuWare, etc.  
  • Retrieve paper medical records requested by the clinical departments and as needed to fulfill record release requests. 
  • Accurately log all paper medical records delivered to and retrieved from clinical departments. 
  • Accurately log all paper medical records relocated from one storage site to another. 
  • Report missing medical records within 15 minutes to the Medical Records supervisor.  
  • Answer the medical records phone line within 4 rings.  
  • Processes all incoming records (lab work, X-rays, prescription refills, diagnostic reports, referrals, etc.) via fax cues, scans, or mail in a timely manner and according to Cornerstone Family Healthcare policy.  
  • Scan paper documents accurately into the appropriate section of the patients’ electronic medical record.  
  • Accurately log into each patient’s chart all medical records received  
  • Processes incoming and outgoing medical record releases; ensures that the consent form and all required forms of identification are in place.  
  • Process patient medical records release requests within 3-10 business days, in accordance with Cornerstone Family Healthcare policies and procedures.  
  • Archive paper medical records by converting them to an electronic format in designated electronic record set. 
  • Is knowledgeable about all Medical Records, HIPAA (Health Insurance Portability and Accountability), Confidentiality and all other related policies and procedures.  
  • Attend and participate in monthly department, All Staff and other required meetings.  
  • Maintain confidentiality of all aspects of Cornerstone Family Healthcare including patient confidentiality, financials, and employee relations.  
  • Provide excellent customer service to patients, coworkers, and others always 
  • Perform other related duties as assigned 

CORNERSTONE’S MISSION:

Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.

Requirements

  • High School Diploma or Equivalency exam
  • At least 1-year experience working in an office environment with computer experience.
  • Highly organized with great attention to detail 
  • Ability to work in close quarters and stand for extended periods 
  • Excellent communication and organizational skills 

Cornerstone Family Healthcare

The purpose of Cornerstone Family Healthcare, a non-profit organization, is to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, respect, and dignity, and in a cost effective manner that maximizes revenues; to be responsive to the needs of the communities that we serve but with continued emphasis on the under-served and those without access to care regardless of race, economic status, age, sex, sexual orientation, or disability. Cornerstone is an accredited Patient Centered Medical Home Level III in addition to being accredited by the Joint Commission, earning their Gold Seal of approval. Our staff of nearly 400 employees includes over 40 Board Certified/Board Eligible Physicians, Dentists, physician’s assistants, nurse practitioners, a large nursing staff, and social work and counseling staff. To better meet the needs of the communities we serve, a large number of our employees are bilingual. From our humble beginnings, our Health Center now provides more than 25,000 adults and children in our region with comprehensive health care. Last year, we provided primary and preventative health care services totaling approximately 201,000 patient visits.
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