Patient Service Representative
Oak Orchard Health
Patient Service Representative
Oak Orchard Health
Posted 2 months ago
Full Time
City of Batavia, New York
In Person
Smart Summary
Responsibilities
The Patient Service Representative is responsible for greeting patients, checking them in, and managing the front desk experience. They also handle appointment scheduling, answer phones, and verify patient insurance information.
Qualifications
We are looking for a dependable and welcoming Patient Service Representative to help patients access the care they need. The role involves greeting patients, scheduling appointments, verifying information, and providing support at the front desk. High school diploma or equivalent and strong communication skills are required; Spanish-speaking skills are strongly preferred.
Job Description
Description
Start your career in healthcare—make an impact from day one.
At Oak Orchard Health, our Patient Service Representatives are often the first friendly face our patients see. This role will play an important role helping individuals and families—especially within our local agricultural communities—access the care they need.
We’re looking for someone dependable, welcoming, and eager to learn. Bilingual (Spanish/English) candidates are strongly preferred to help us better serve our diverse patient population.
What you’ll do:
- Greet and check in patients with professionalism and care
- Schedule appointments and answer phones
- Verify patient information and insurance
- Support a smooth, organized front desk experience
What we’re looking for:
- High school diploma or equivalent
- Customer service or administrative experience preferred
- Strong communication and organizational skills
- Spanish-speaking skills strongly preferred
Why Oak Orchard Health?
- Mission-driven, community-focused work
- Supportive team environment
- Great entry point into healthcare
- Competitive pay + full benefits (medical, dental, vision, PTO, 403b, and more)
- Tuition reimbursement & PSLF eligibility
If you’re looking for a meaningful role where you can grow while giving back to the community, we’d love to meet you.
Oak Orchard Health
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