Automation & AI Technology Experience Intern

ASM Global

Posted 2 months ago

Internship

Frisco, Texas

In Person

Smart Summary

Responsibilities

The intern will apply LEAN principles and value stream mapping to identify and implement automation opportunities within technology processes. They will also collaborate with cross-functional teams to optimize workflows and improve overall service delivery and user experience.

Qualifications

This internship is perfect for students or recent graduates pursuing a bachelor's or master's degree in a related field. The role involves applying LEAN principles to analyze technology experience processes, designing automation solutions, and collaborating with cross-functional teams. A strong analytical mindset and experience with data, analytics, AI tools, or business strategy are highly desirable.

Job Description

POSITION: Automation & AI Technology Experience Intern

DEPARTMENT: Information Technology

FLSA STATUS: Hourly – Part-time (20-25 hours per week)

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

Essential Duties and Responsibilities

  • Apply LEAN principles and value stream mapping to analyze current technology experience processes and identify automation opportunities
  • Assist in designing and implementing automation solutions to improve workflow efficiency and reduce manual effort
  • Support initiatives to shift work to Level 0 through self-service and automated solutions, enhancing overall service delivery
  • Collaborate with cross-functional teams to optimize processes, increase operational flow, and improve user experience

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • Currently pursuing or recently completing a bachelor’s or master’s degree in data Analytics, Business Analytics, Computer Science, Economics, Engineering, or a related field
  • Internship or project-based experience working with data, analytics, AI tools, or business strategy
  • Strong interest in enterprise analytics, applied AI, and using data to drive operational decision-making

Skills and Abilities

  • Analytical and problem-solving mindset with the ability to break down complex, loosely defined problems
  • Ability to present insights clearly to technical and non-technical audiences.
  • Experience working with relational databases

WORKING CONDITIONS

Location: On Site – Frisco, TX or Conshohocken, PA

This internship requires full on-site presence at one of our corporate headquarters, with an expected schedule of 20–25 hours per week.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

ASM Global

ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments. We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners. Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook. As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
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