PBX Operator

Jackson Hospital

Posted 2 months ago

Full Time

Montgomery, Alabama

In Person

Smart Summary

Responsibilities

The PBX Operator manages hospital communication services, including relaying messages between medical staff and patients. They are responsible for immediate notification and coordination during emergency codes and disaster situations.

Qualifications

We are seeking a detail-oriented PBX Operator to manage hospital communications. Key requirements include a high school diploma or GED, switchboard or 911 operator experience, and proficiency in Microsoft Word and Windows, along with typing skills of 50-60 words per minute.

Job Description

The PBX Operator provides communication services between the Hospital and the general public.  He/she operates a radio paging system to relay incoming/outgoing messages between physicians, nurse stations, and patients.  It is the PBX Operator’s responsibility to provide immediate communication for the various codes in order that life saving measures will be accomplished immediately.  The PBX Operator provides immediate notification to proper Hospital personnel in the event of any type disaster.

Qualifications
  1. Education:

High School graduate or G.E.D. equivalent

  1. Experience:       

Previous switchboard experience in a hospital or 911 operator or answering service center experience preferred.

  1. Licenses, Certifications and/or Registrations:

N/A

  1. Equipment/Tools/Work Aids:

Multiple position computerized telephone switchboard, radio-pager, in-house P.A. system, alarm monitor board,

  1. Specialized Skills:

Basic knowledge of Microsoft word and windows, ability to type 50-60 words/minute.

  1. Physical Requirements:

Visual, hearing, and speech acuity necessary from communication purposes. Must be able to sit for 8 hours per shift

Jackson Hospital

Jackson Hospital in Montgomery, Alabama is a non-profit community health network including a 344-bed acute care hospital, a multi-specialty physician clinic, an ambulatory surgery center, and a freestanding imaging center. The mission of Jackson Hospital is to provide superior healthcare in a safe, compassionate environment while fulfilling our charitable obligation as a not-for-profit organization.
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