Internet Sales Representative
Battleground Kia
Internet Sales Representative
Battleground Kia
Posted 2 months ago
Full Time
Greensboro, North Carolina
In Person
Smart Summary
Responsibilities
The Internet Sales Representative will manage customer inquiries via phone, email, and live chat to schedule sales appointments. They are also responsible for providing initial product information and utilizing the CRM system to track leads and follow-ups.
Qualifications
We are looking for energetic individuals with strong customer service and computer skills to join our Internet Sales team. This role requires a team player attitude, enthusiasm, and the ability to promptly and courteously assist customers with their inquiries. This is an excellent opportunity to start a career in retail automotive and learn about new vehicle technologies.
Job Description
What We’re Looking For
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.
ABOUT US
At [DEALERSHIP NAME] we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at [DEALERSHIP NAME] is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
RESPONSIBILITIES
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Answer customer calls and establish follows-up with sales appointments
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Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
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Provide customers with initial product information & direct them to the appropriate dealership resources
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Present initial financing options based on customer needs
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Follow up with leads that are not ready to make an appointment or no-show
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Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
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Utilize CRM tracking system daily
QUALIFICATIONS
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At least one previous role based in strong customer service experience
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Team player attitude
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Prompt and courteous
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Enthusiastic personality
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Must have strong computer skills
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Willing to submit to a pre-employment background check & drug screen
Benefits
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401(K)
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Paid Holidays
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Paid Vacation and Personal Days
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Health, Dental and Vision insurance at group rates
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Basic Life Insurance
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Accident and Critical Illness insurance
Battleground Kia
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