Job Summary

Join our Primary Care team at Gritman Medical Center Downtown Clinic as a key clinical professional (MA). In this fast-paced outpatient setting, you’ll assist with patient intake, exams, lab tests, and procedures while ensuring accurate documentation in the EHR. Responsibilities include administering vaccines and injections, performing diagnostic tests, processing prior authorizations, managing supplies, and supporting overall clinic operations. This role is ideal for detail-oriented professionals committed to patient-centered care, teamwork, and continuous improvement in a mission-driven environment.

Common Job Duties

Clinical Care & Documentation

• Prepare exam rooms and assist patients with intake and age/gender-appropriate assessments.

• Document patient intake, clinical interventions, and care outcomes in the EHR.

• Support provider documentation and may serve as medical scribe when appropriate.

• Monitor the clinical inbox and process incoming/outgoing documents, labs, phone calls, refill requests, and other correspondence.

Testing & Procedures

• Perform CLIA-waived lab testing, venipuncture, capillary blood draws, and prepare specimens for lab processing.

• Conduct in-office diagnostic tests (e.g., EKGs, vision/hearing screenings) under provider supervision.

• Assist during exams and procedures, entering orders/referrals as directed.

Vaccinations & Medication Administration

• Administer subcutaneous, intramuscular, and intradermal injections under provider supervision.

• Administer adult vaccines and participate in the Vaccines for Children (VFC) program, including IRIS record review, vaccine screening, and documentation.

Administrative & Compliance Support

• Handle medication prior authorizations with insurance companies.

• Monitor and restock medical supplies, report malfunctions or needs.

• Complete online incident reports for variances, near misses, and complaints.

• Observe safety, privacy, and patient service issues in front office/waiting areas.

Role-Specific Duties and Qualifications

Medical Assistant (MA)

Minimum Education/Certifications:

• No formal education required; Medical Office experience preferred.

• Current Basic Life Support (BLS) certification.

Responsibilities Unique to MA Scope:

• Administer injections and vaccines under provider supervision only.

• Cannot independently assess patients or develop nursing care plans.

• Performs tasks based on delegation from a licensed provider or nurse.

Organizational Expectations

• Demonstrates the Gritman Way in behavior and service delivery.

• Maintains confidentiality, professionalism, and regulatory compliance.

• Participates in continuing education and annual skills validation.

• Contributes to continuous quality improvement and safety culture.