Patient Care Coordinator - Boise Mountain Eyecare

Keplr Vision

Posted 3 months ago

Full Time

Boise, Idaho

In Person

Smart Summary

Responsibilities

The Patient Care Coordinator serves as the first point of contact for patients, managing scheduling, inquiries, and front desk operations. They are responsible for ensuring a welcoming atmosphere and maintaining efficient patient flow throughout the office.

Qualifications

Boise Mountain Eyecare is seeking a Patient Care Coordinator with a passion for customer service. The role involves assisting patients with scheduling, managing front desk tasks, and ensuring smooth patient flow. Ideal candidates will possess 1+ year of customer service experience, strong communication skills, and basic computer skills.

Job Description

Patient Care Coordinator - Boise Mountain Eyecare

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

What You’ll Do:

  • Be the friendly voice on the phone, assisting patients with scheduling and inquiries
  • Greet and check in patients with a warm smile and professional demeanor
  • Manage a variety of front desk tasks with efficiency and attention to detail
  • Ensure smooth patient flow through excellent time management and multitasking skills

What We’re Looking For:

  • 1+ year of customer service experience (healthcare experience a plus, but not required!)
  • Strong communication skills with the ability to interact professionally and courteously with patients
  • Tech-savvy with basic computer skills and the ability to learn new systems quickly
  • A positive, can-do attitude and the ability to stay organized under pressure

Why You’ll Love Working Here:

  • Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
  • Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
  • Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.

Ready to jumpstart your career in healthcare? We’re willing to train the right person—if you’re passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!

Apply today and take the first step toward an exciting future with us!

Keplr Vision

At Keplr Vision, we’re dedicated to supporting independent optometry practices nationwide with non-clinical administrative services, allowing optometrists to focus on what matters most: providing exceptional patient care. Led by optometrists at every level, we bring a patient-centered approach to everything we do. We believe that Eyes Matter, Eyecare Matters, and that Independent Optometry is the highest form of eyecare. Proudly serving this noble profession, we are committed to making a lasting impact on our patients’ lives.
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