Leasing Specialist

Arbors Management Inc

Posted 2 months ago

Full Time

Carnegie, Pennsylvania

In Person

Smart Summary

Responsibilities

The Leasing Specialist manages the end-to-end leasing process, including lead management, property showings, and marketing for a portfolio of properties. They are also responsible for conducting property inspections, overseeing unit turnovers, and maintaining positive tenant and owner relations.

Qualifications

Arbors Management is seeking a Leasing Specialist responsible for the leasing process and property inspections. Key requirements include a High School Diploma or GED, strong computer skills, and exceptional interpersonal abilities. A Real Estate Salesperson or Broker License is required or must be obtained within one year of employment.

Job Description

Description

 Leasing Specialist
Reports To: Regional Manager
Location: Pittsburgh (South Hills)Pay:  $35-45K Salary (based on experience) plus commission 
Job Purpose

Are you a proactive real estate professional who excels in a fast-paced environment? Arbors Management  is seeking a dedicated Leasing Specialist to join our team. In this role, you will be responsible for the end-to-end leasing process and property inspections for a diverse portfolio of scattered-site properties within your assigned region. You will serve as a primary resource for our clients (property owners) and customers (tenants), ensuring high occupancy rates and exceptional property standards.

Why work at Arbors Management Inc.?

  • Salary plus commission
  • Vehicle stipend
  • Benefits including:  Medical, Dental, Vision, 401K retirement (with generous company match), Short and Long term disability, Life insurance and more
  • Career growth opportunities
  • Supportive team that sets you up for success
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Key Duties and Responsibilities

Leasing & Marketing

  • Lead Management:  Efficiently organize and track leads using Property Management (PM) software (Appfolio) guest card systems.
  • Content Creation:  Capture high-quality marketing photographs and post vacancies through PM software to minimize turnover time.
  • Showings:  Conduct property showings during normal business hours.  Additional evening and/or weekend showings may be needed to accommodate prospective tenants.
  • Documentation:  Complete all required leasing paperwork in strict accordance with company policies and submit to the compliance department for approval.

Tenant Relations & Transitions

  • Onboarding & Offboarding: Provide comprehensive move-in and move-out instructions.
  • Utility Management: Oversee utility account transitions, set up reversion agreements, and ensure timely transfers to avoid service interruptions.
  • Security Deposits: Manage final tenant reconciliations and security deposit refunds within specified legal and policy time frames.

Property Oversight & Inspections

  • Inspections: Conduct thorough move-in and move-out inspections 
  • Vacancy Management: Take full fiscal and physical responsibility for managing units during vacancy periods.
  • Turnover Coordination: Schedule and oversee the turnover process, including obtaining estimates, consulting with clients, and managing work orders through PM software.
  • Maintenance Liaison: Directly coordinate with vendors for repairs resulting from inspections.
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Qualifications
Licensure:  Must hold a valid Real Estate Salesperson or Broker License or be willing to obtain one within one year of employment.
  • Education: High School Diploma or GED required.
  • Technical Skills: Strong proficiency with computers, the internet, and Property Management software (Appfolio).
  • Soft Skills: Exceptional interpersonal skills and the ability to work collaboratively with a diverse team.
  • Adaptability: Proven ability to thrive in a fast-paced environment and adapt to changing priorities.
Working Conditions & Physical Requirements
  • Environment: This role involves working with a variety of stakeholders, including challenging property owners and tenants. Success requires a high degree of empathy and problem-solving skills.
  • Schedule: While standard hours apply, flexibility is required for showings outside of normal business hours
  • Physical Demands: Regular travel between sites is required. Candidates must be able to walk properties and perform physical inspections of units on a frequent basis.

Arbors Management Inc

Arbors Management, Inc. is one of the largest and most trusted property management firms in Western Pennsylvania and West Virginia. Founded in 1982, Arbors Management has continued to offer high quality services and has maintained its fine reputation for care and concern for its residents and property owners. For more than 40 years, the company has developed a proven, hands-on approach to property management that is unparalleled in the industry. We have a focus on providing the best customer experience through transparency.
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