Mortgage Loan Assistant - Bilingual (English/Spanish)

The Federal Savings Bank

Posted 2 months ago

Full Time

Chicago, Illinois

Hybrid

Smart Summary

Responsibilities

The assistant serves as a primary liaison between customers, operations, realtors, and title companies to facilitate the loan process. They are responsible for managing the mortgage banker's pipeline, structuring loans in Encompass, and preparing applications while ensuring timely closings.

Qualifications

The Federal Savings Bank is looking for an organized and detail-oriented Assistant Mortgage Banker fluent in both English and Spanish. Key requirements include a high school diploma (Bachelor's preferred), 1+ years of experience as a Mortgage Loan Officer Assistant or Processor, and proficiency in Microsoft Office. Strong communication, teamwork, and time-management skills are essential for success in this role.

Job Description

Description

The Federal Savings Bank, a national bank and 5-time “50 Best Mortgage Companies to Work For” winner, seeks an organized, outgoing, optimistic, and overall outstanding Assistant Mortgage Banker who is fully fluent in English and Spanish. As an Assistant Mortgage Banker you will be an frontline member of one of the busiest teams in our Retail Mortgage division.

Qualified applicants who do not live a commutable distance from one of our offices will be considered and are encouraged to apply.

Los solicitantes deben ser amables, organizados, orientados a los detalles, y diligentes para cumplir con los objetivos en constante cambio.*

*If you had to Google Translate that last sentence, this particular role is not for you. Please look at the other open positions our company is featuring.

Duties & Responsibilities:

  • Assist the Mortgage Banker, serving as primary liaison among customers, internal operations support, realtors, and title companies
  • Help manage Mortgage Banker pipeline while working with Processing, Underwriting, and Closing teams to ensure loans get closed in a timely manner
  • Structure loans in Encompass loan origination system
  • Review loan guidelines and analyze borrower qualifications
  • Prepare mortgage applications and disclosures for signing
  • Consistently exceed borrower and Realtor/Builder expectations, always giving "Wow!" service
  • Marketing tasks to include maximizing the Mortgage Banker’s CRM and past client business
  • Help organize events for the Bankers such as realtor luncheons

What We Offer:

  • Base Salary plus monthly bonus
  • Generous paid time off plus sick time
  • Health, Dental, and Vision insurance plans
  • HSA and FSA insurance plans available
  • Complimentary Employee Assistant Program (EAP)
  • Paid time off that increases with length of employment
  • Company paid life insurance
  • 401k with partial company matching
  • Monthly Employee Appreciation events
  • Big bank resources with small bank feel

Requirements

Skills/Qualifications

  • High school diploma or equivalent required; Bachelor's degree preferred;
  • Fluency in Spanish, both spoken and written required
  • 1+ years of experience as Mortgage Loan Officer Assistant or Processor
  • Proficiency with Microsoft Office products (Excel, Word, Outlook, and PowerPoint)
  • Demonstrable ability to meet standards of professional communication
  • Creative and proactive thinker
  • Collaborative team spirit, positive attitude
  • Superior time-management and organizational skills

The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

The Federal Savings Bank

At the largest, privately held, veteran owned and operated bank in the country. The Federal Savings Bank focuses on mortgage lending because we know that home is more than just four walls. It’s the foundation for your dreams, memories, and legacy. It's the comfort that comes with stability and the vision of a secure future.   As a federally chartered bank, we are proud to be able to support your homebuying process in all 50 states.  With the strength of a national bank and the heart of a family-owned lender, we carefully match our home lending solutions to your specific financial needs, not everyone else’s.  We’re eager to make your home lending journey as smooth and efficient as possible through cutting-edge technology and personal, one-to-one care.   It’s our privilege to guide you from home loan to welcome home.   NMLS# 411500 The Federal Savings Bank is an Equal Housing Opportunity Co. and member FDIC.
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