Embedded Service Technician I

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Securitas Technology Corporation

Posted 2 months ago

Full Time

Metairie, Louisiana

In Person

Smart Summary

Responsibilities

The technician provides service, maintenance, and installation of security systems including intrusion, CCTV, and access control at customer sites. They are responsible for ensuring equipment is operational, maintaining customer relations, and adhering to safety and documentation policies.

Qualifications

Job Description

Securitas Technology Corporation (STC) Technology and Solutions groups are experiencing tremendous success, and we currently have an Embedded Technician opening for team-oriented individuals possessing vocational training in electronics or electromechanical engineering. In this role, you will be responsible for providing service on STC products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

STC is a leading, global provider of integrated security and facility solutions that contain best-in-class products and award-winning services for an organization's unique needs. STC security solutions include product and service outsourcing that integrate cross-disciplinary functions into comprehensive technology-centered customer solutions on a cloud-based platform spanning hardware and software capabilities.

Responsibilities

  • Services intrusion, CCTV, and access control security systems. 
  • Performs scheduled, routing preventive maintenance on a variety of equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and checking out equipment to ensure it’s in satisfactory working order
  • Completes maintenance, within assigned hours, in a manner that reduces emergency calls and results in achieving the goal of zero call backs
  •  Assists with the start-up of new equipment and maintain current systems and adjusts as needed to ensure the system is operational
  • Installation of new equipment, plan schedules, lay out basic electrical equipment installations, and assist in the start-up and check-out of new systems installations
  • Presents a professional image both in personal and vehicle appearance
  • Performs work assignments in a safe manner in conjunction with site safety requirements 
  • Promotes, builds, and maintains good customer relations and assists with contract retention
  • Maintains company propriety and documentation in accordance with established policies; handles proprietary information in the prescribed manner; adheres to and supports Securitas Technology policies and procedures including all safety requirements
  • Keeps abreast of changes and new developments in products and technology.
  • Maintain certifications of customer required security systems. 
  • Reports directly to client site.

Job Requirements

  • High School diploma or GED required, Vocational/Technical Degree in electrical, security, or computer systems preferred. 
  • MUST HOLD a minimum of 1-2 years of experience installing and/or servicing Access Control and CCTV 
    • Lenel OnGuard
    • Genetec Omnicast 
    • Locking Systems
    • Automatic doors openers
    • Video Systems (IP Camera's)
    • Camera Troubleshooting
    • Media Converter Fiber/IP Technology
  • Strong working knowledge of Windows Server and Client environments
  • Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)
  • Strong written and verbal communications skills
  • Excellent problem solving and analytical skills
  • Excellent time management skills
  • Positive attitude and strong work ethic
  • Climb ladders that extend up to 24 ft. in height
  • Carry items up to 75 pounds
  • Ability to work on-call after hours & weekend emergency calls
  • A valid state driver’s license, without restrictions, is required 

Securitas Technology offers comprehensive benefits including:

  • Highly competitive salary
  • Company training and industry leading certification program
  • Company Vehicle
  • Company Cell Phone
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional growth opportunities
  • Wide variety of employee discounts on travel, equipment, and more!

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We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

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Securitas Technology Corporation

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.
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