DSD Relief Associate - Phoenix, AZ

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Monarca (Evans/Palmex)

Posted 2 months ago

Full Time

Phoenix, Arizona

In Person

Smart Summary

Responsibilities

The DSD Relief Associate is responsible for managing delivery routes, ensuring efficient product distribution, and providing exemplary customer service. They must also handle inventory, perform merchandising tasks, and resolve customer complaints while maintaining accurate transaction records.

Qualifications

We are looking for a DSD Relief Associate to fill open routes, deliver product, and provide excellent customer service. A high school diploma or equivalent is required, with one year of experience and prior DSD/truck to store sales experience preferred. Candidates should have good communication skills, a clean DMV record, and basic computer/math abilities.

Job Description

Description

We are hiring for a DSD Relief Associate in Phoenix, AZ. This role will be a Relief Route Sales Representative (Relief Driver) for our DSD team. The relief driver will be responsible for running open routes and the efficient delivery of product to a predetermined customer base and to provide exemplary customer service and promote customer base growth.

WHAT YOU'LL DO:

  • Position involves 5am start time and extensive driving.
  • Deliver products and to upsell our popular brands/products on open routes.
  • Complete service calls, resolve customer problems or complaints. Respond to customer calls in a timely manner.
  • Use handheld system to key transactions and manage customer data. Ordering, scanning, and logging backstock using handheld device.
  • Manage inventory and balance daily route activities.
  • Protect company assets, including collection of equipment and customer payments.
  • Check-in with store decision maker, check-in delivery, obtain signatures, collect proof of delivery.
  • Using equipment (e. g. carts, pallets, etc.) to unload products and move throughout the store.
  • Ensuring backstock reaches the sales floor and organizing/maintaining back-room inventory in proper location.
  • Rotating products, removing defective and out-of-date products and process returns and credits with receiver.
  • Tidying up shelves and displays, knocking down boxes and disposing of any waste.
  • Assembling and disassembling of promotional materials such as signs, banners, and cardboard displays.
  • Merchandising store displays to ensure proper inventory, pricing, and date code rotation

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

WHAT WE'RE LOOKING FOR:

  • High school diploma or equivalent and 1 year of experience preferred. Sales experience strongly preferred.
  • Prior DSD/ truck to store sales experience.
  • Good verbal communication skills.
  • Clean DMV record and insurability.
  • Ability to work independently in various setting.
  • Basic computer/data entry skills and math abilities.

WORK ENVIRONMENT:

  • This position requires the use of special safety precautions and/or equipment, e.g., working around operating machines, working with hazardous chemicals and materials, etc.
  • While performing the essential functions of this position, the employee is regularly required to talk and hear. The work requires some physical exertion such as long periods of standing; walking over slippery surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as samples and record boxes. This position requires frequent pulling, pushing, carrying, and lifting to 50lbs.

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Monarca (Evans/Palmex)

Monarca Food Solutions is a leading Crispy Snacks company in the Americas. Through our consumer and B2B brands, we bring the rich, authentic flavors of our Hispanic heritage to millions. Driven by passion and dedication, we are committed not only to delivering delicious snacks but also to protecting monarch butterflies and their ecosystem.
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