Customer Service Travel Agent

H

Hellosunshinetravels

Posted 2 months ago

Full Time

Denver, Colorado

Fully Remote

Smart Summary

Responsibilities

Assist clients with planning, booking, and managing travel itineraries including cruises, resorts, and tours. Provide exceptional service by resolving client concerns and maintaining clear communication throughout the travel process.

Qualifications

We are seeking a detail-oriented Customer Service Travel Agent passionate about creating memorable travel experiences. Key requirements include strong customer service and communication skills, organizational abilities, and a passion for travel. Sales or hospitality experience is a plus, and a willingness to learn about travel trends is essential.

Job Description

We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you’ll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish.

What You’ll Do:

  • Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries

  • Provide clear, friendly communication via phone, email, and social platforms

  • Research destinations, pricing, promotions, and travel requirements

  • Manage bookings, changes, cancellations, and travel documentation

  • Resolve client concerns with professionalism and care

  • Build long-term relationships that turn travelers into repeat clients

What We’re Looking For:

  • Strong customer service and communication skills

  • Organized, self-motivated, and comfortable working independently

  • Passion for travel and helping others

  • Ability to multitask and pay attention to details

  • Sales or hospitality experience is a plus (but not required)

  • Willingness to learn and stay updated on travel trends

Why Join Us:

  • Flexible, remote opportunity

  • Ongoing training and mentorship

  • Growth potential within the travel industry

  • A supportive, positive team culture

  • The chance to help people make lifelong memories 

If you love helping people, enjoy planning, and want a career that blends service with adventure—this role is for you.

H

Hellosunshinetravels

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