Position Overview: The Ambulatory Care Compliance Assistant supports regulatory compliance, infection prevention, and patient safety initiatives across the ambulatory care setting. This role ensures adherence to standards from organizations such as the CDC, OSHA, HRSA, and AAAHC. This position plays a critical role in supporting audits, maintaining documentation, monitoring infection control practices, and promoting a culture of safety within ambulatory care operations. The role also contributes to Quality Assurance and Performance Improvement (QAPI) efforts and helps reduce organizational risk.

What You Will Do:

• Assist with compliance monitoring for CDC, OSHA, HRSA, and AAAHC standards
• Maintain regulatory documentation, policies, and tracking systems
• Support survey readiness and accreditation preparation efforts
• Conduct infection prevention audits, including PPE usage, hand hygiene, and transmission-based precautions
• Track and report infection control metrics, trends, and outcomes
• Assist in outbreak investigations and exposure tracking activities
• Support performance improvement initiatives using PDCA methodology
• Assist with Failure Modes and Effects Analysis (FMEA) for high-risk processes
• Monitor corrective action plans and ensure follow-up completion
• Develop and maintain audit tools such as PPE audits and environmental rounds
• Collect, analyze, and present compliance and audit data
• Maintain dashboards and prepare reports for leadership review
• Record minutes for Safety/Infection Control Committee (SICC) meetings
• Assist with site visit audits across clinic locations
• Support staff education on infection prevention, compliance, and risk management topics
• Develop quick-reference materials such as badge cards, posters, and checklists
• Assist with incident reporting and risk assessments
• Track trends and support mitigation strategies
• Participate in safety and compliance committee initiatives
• Perform other duties as assigned

Minimum Qualifications:

• High school diploma or GED
• 1 year of experience in an FQHC, ambulatory care, healthcare administration, compliance, infection prevention, or quality improvement
• Basic knowledge of infection control principles and regulatory standards
• Strong organizational, analytical, and data tracking skills
• Proficiency with Excel or similar data management tools
• Excellent communication and collaboration abilities
• Ability to work independently and manage tasks with accountability

Preferred Qualifications:

• Registered Medical Assistant (RMA) certification
• Associate or bachelor's degree in healthcare, public health, nursing, or related field
• Familiarity with FQHC operations and regulatory frameworks
• Experience supporting audits, accreditation, or compliance programs

Physical Requirements:

• Ability to balance, bend, lift, carry, and pull up to 20 lbs.
• Ability to sit and stand for extended periods, typically longer than four hours.
• Flexibility to work a varied schedule, including evenings, weekends, or as needed.
• Manual dexterity and ability to use hands and fingers for feeling, grasping, and operating office equipment.
• Adequate hearing ability for communication and monitoring office environments.
• Good vision for reading documents, operating office equipment, and observing surroundings.
• Capability to stoop, crouch, crawl, or kneel as necessary for office tasks.
• Ability to talk clearly and effectively for communication.
• Ability to walk and move around the office environment.
• This position involves possible exposure to bloodborne pathogens and infectious materials.

Exposures:

• Airborne Pathogens
• Bloodborne Pathogens-Category I
• Chemicals
• Electrical current; machine vibration; moving parts.
• Muscular and muscular strain
• Noise
• Odors, fumes, toxicants, explosive materials, and chemicals
• Temperature
• Vision and hearing strain

What We Offer:

• 401(k) Retirement Plan
• 7 Paid Holidays
• Paid Sick Time
• Comprehensive Medical, Dental, and Vision Insurance
• 100% Employer-Paid Basic Life Insurance
• Voluntary Employee Supplemental Benefits
• Employee Assistance Program (EAP)
• Education Reimbursement
• Flexible Spending Account (FSA)

Who We Are:

As a Federally Qualified Health Center (FQHC) and 501(c)(3) nonprofit, El Centro Family Health is dedicated to providing affordable, accessible, and high-quality healthcare to the people of Northern New Mexico. Our mission is to enhance the quality of life in our community by delivering primary care and health education through a network of clinics and collaborative programs. At El Centro, we are committed to offering vital health services in a compassionate, supportive, and patient-centered environment.

Equal Employment Opportunity Statement:

El Centro Family Health is an equal opportunity employer. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. We are committed to fostering a diverse and inclusive workplace for all.