UNIQLO
UNIQLO
Posted 3 months ago
Full Time
New York, New York
In Person
Smart Summary
Responsibilities
The Supervisor in Training acts as a role model for customer service and ensures that all sales associates in their department meet or exceed performance expectations. They are responsible for supervising the sales floor, managing inventory, and training team members on brand and operational standards.
Qualifications
We are looking for a Supervisor in Training to join our new World Trade Center store opening team! Key responsibilities include providing excellent customer service, training sales associates, and maintaining store standards. A high school diploma or GED is required, and a Bachelor's degree is preferred, along with strong communication and leadership skills.
Job Description
Join our grand opening team for our newest World Trade Center location!
Starting salary : $21.50 / hour
Position Overview:
Reporting to the Store Manager. The Supervisor in Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department, or zone, exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.
Key Responsibilities:
Key Holder
Motivates their team to meet and exceed sales
Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
Assists management to identify issues in the store
Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
Follows all company policy and procedures & notifies management of any infractions
Assists with special projects as assigned by management
Requirements:
High School Diploma or GED, Bachelor's Degree preferred
Ability to train and develop a team with strong communication skills
Ability to calculate figures and amounts such as discounts and percentages
Ability to work a flexible schedule that meets the business needs, including evenings and weekends
Career Advancement Opportunities:
We offer competitive compensation for supervisor-in-training position starting at $21.50 along with a clear path to promotion opportunities every 3 months based on individual performance!
Career advancement opportunities for driven team members who consistently deliver strong results.
Benefits:
Full-Time, hourly position: The Company provides:
Medical, Dental, Vision, Life & ADD, Short and Long Term Disability
Flexible spending and commuter benefits accounts
15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date;
8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays
401K (with employer matching)
Plum Benefits
Gym Discounts
30% Employee Merchandise Discount
Full-Time Availability Requirements:
Maintain open availability at least five (5) days per week, averaging 32 hours or more per week based on business seasonality.
Have no more than two (2) days off in the same Monday-Sunday workweek.
Limit scheduling restrictions to no more than three (3) days per week:
Only one (1) restriction permitted Friday-Sunday.
At least one (1) restriction must be time-based.
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
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