Position Highlights:

• Retention Bonus: $2,500 - $3,000 based on experience!
• Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.
• Work/life: You will find support to help you manage your personal life while building a career. 
• Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.

About Firelands Health:

Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.

Firelands Health is the area’s largest and most comprehensive resource for quality medical care. We are “big enough to care for you, and small enough to care about you”. We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.

Our Core ACE Values:  Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference.

Position Summary

Responsible for assisting physicians with patient care and provides information to patients so they may fully utilize and benefit from clinic services.  Responsible for performing a variety of clinical duties including but not limited to:  monitoring patient flow, obtaining and documenting patient vitals, document current medications, chief complaint, performing technical laboratory functions including phlebotomy/EKG/stress testing, monitor/track/charge medical equipment, scheduling procedures and tests.  Responsible for performing a variety of office duties including but not limited to:  greeting patients, vendors, and other visitors and notifying appropriate staff of their arrival, operating switchboard or telephone console to route incoming calls and place outgoing calls, obtaining current and accurate insurance information each visit, verifying coverage through insurance company,  obtaining pre-certifications or prior authorizations as needed, maintaining daily accurate records for timely billing of accounts, notifying patients of account status and payments due using collection techniques to assist in keeping accounts receivable current.  Assigned to a specific practice/urgent care but will need to assist in covering other practice sites.

What you will need: 

• Must be a graduate of an accredited program of practical nursing with current licensure in the state of Ohio.
• OR  must be a High school graduate.  Medical Assistant certification required.
• Experience in a medical office or urgent care setting preferred. 
• Must have the ability to perform as a Medical Scribe from time-to-time.
• Current CPR certification. 
• Proficient in the use of personal computers with strong typing skills.  Skilled in the use of Microsoft Outlook, Excel, and Word is desired.
• Able to develop and maintain effective relationships with medical and administrative staff, patients, co-workers and the public. 
• Ability to communicate effectively in writing and verbally with medical and administrative staff, patients, co-workers and insurance companies. 
• Able to prepare and present reports to FPG management as requested. 
• Ability to remain calm and poised in urgent situations.
• Skill in exercising initiative, judgment, problem solving, and decision making.  Skill in analysis and interpretation of data, and preparation of reports.  Skill in appropriate assessment and assistance techniques, appropriate use of universal precautions, appropriate charting of patient data. 
• Skill in point of care testing, vital signs, EKG, and other clinical aspects of the office. 
• Must possess a valid State of Ohio motor vehicle operator's license and insurable under Firelands auto policy.  Employee must provide proof of personal automobile liability insurance coverage upon request.