New Patient Coordinator (Algonquin)

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Orthodontic Experts LTD

Posted 3 months ago

Full Time

Algonquin, Illinois

In Person

Smart Summary

Responsibilities

The New Patient Coordinator is responsible for welcoming patients, capturing clinical records like x-rays and photos, and assisting with treatment plan coordination. They also support clinic operations by maintaining a clean environment, sterilizing equipment, and assisting with administrative and marketing tasks.

Qualifications

Orthodontic Experts is seeking a New Patient Coordinator with a High School Diploma/GED and a minimum of 6 months of chairside experience. The role involves greeting patients, taking x-rays and photos, and assisting with treatment coordination, requiring computer skills and the ability to travel to different locations.

Job Description

Description

About us:

At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives.

We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values:

  • Accountability
  • Continuous Improvement
  • Inclusion
  • Integrity
  • Respect
  • Teamwork
  • Transparency

If you’re looking to grow your career with a purpose-driven, patient-centered organization, please apply with us.

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to:

  • Taking clear x-rays.
  • Taking clear photos.
  • Taking accurate scans for retainers.
  • Assisting in sterilizing equipment.
  • Maintaining clean working environment (not limited to picture & X-ray area).
  • Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
  • Assist in meeting and/or exceeding monthly and annual clinic goals.
  • Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
  • In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
  • Participate in Marketing Events
  • Other tasks as assigned.

Requirements

  • High School Diploma/ GED
  • New Patient Coordinators should have the ability to work independently, and in a team setting.
  • Computer skills
  • New Patient Coordinators should have the ability to travel & transport self to other practice locations.
  • Minimum 6 months Chairside experience.
  • Travel to Dekalb, Arlington Heights

Working Hours/ Location:

  • Monday – Wednesday 8:45am – 5:00pm
  • Thursday & Friday 6:45am – 3:00pm
  • 2 Saturdays per month
  • Two 9.30 am to 6.00 pm shifts per month
  • 136 S. Randall Rd , Algonquin , IL 60102
  • Full time
  • Rate of pay - 17$

Benefits (for our full-time employees):

  • Paid Training
  • Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
  • Clinical Bonuses
  • Paid Time Off
  • Holiday Pay
  • Medical, Dental, Vision, and Life Insurance
  • Accident Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employee Assistance Program
  • Health Savings Account
  • Dependent Care Account
  • 401(k) and matching
  • Pet Insurance
  • Tuition Assistance Program
  • Identity Theft Protection
  • MetLife MetLaw Legal Insurance
  • Transit Reimbursement - Commuter Account
  • Free and discounted Orthodontic Treatments

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Orthodontic Experts LTD

Orthodontic Experts is a trusted partner in delivering exceptional orthodontic care to children, teens, and adults. We specialize in braces, clear aligners, and comprehensive orthodontic solutions, with a mission to make high-quality care accessible while maintaining exceptional value. With 26 locations across Illinois, Indiana, and Wisconsin—and more on the horizon—Orthodontic Experts is proud to serve diverse communities with an emphasis on patient satisfaction, innovative treatment, and long-term results. Our 2024 accreditation by the Better Business Bureau reflects our dedication to professionalism, integrity, and excellence in orthodontics. We welcome collaborations with dental and healthcare professionals who share our vision of making expert orthodontic care a cornerstone of patient health. Want to refer your patients to us? Visit our website!
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