Community Banker

R

RONDOUT SAVINGS BANK

Posted 3 months ago

Full Time

West Hurley, New York

In Person

Smart Summary

Responsibilities

The Community Banker manages daily branch operations, processes transactions, and assists customers with account inquiries and financial solutions. They are also responsible for maintaining audit controls, managing cash drawers, and promoting bank products.

Qualifications

We are looking for a Community Banker to handle daily banking tasks, assist customers, and promote our services. Key skills include customer service, attention to detail, communication, and math abilities, with a high school diploma or equivalent being the minimum education requirement.

Job Description

Description

This is a full-time on-site role for a Community Banker located in the Kingston/West Hurley, NY area. The Community Banker will be responsible for daily banking operations, assisting customers with account inquiries, processing transactions, and promoting bank services. They will build relationships with customers to understand their financial needs and provide personalized banking solutions. The Community Banker is responsible for branch operations and must be flexible in assignments and scheduling, to include Saturdays. Additional responsibilities include, but are not limited to:

  • Strict adherence to audit controls, maintaining required logs, outgoing deposits, third party remittances and answering/directing telephone calls.
  • Accountability for cash drawer and its contents at all times and reporting any discrepancies to management.
  • Maintaining a full understanding of all bank products and promotions.
  • Performing account look ups, account activations and closures, overdraft privileges, check orders, and change requests.
  • Reviewing customer accounts to include alerts, messages, card activity, relationship, and history.
  • Performing daily tasking including Card @One check in/out, night drop, monetary instrument logs, and settling cash advance machine.

Requirements

Education and Certification Qualifications

  • High school diploma or equivalent required.

Experience and Qualifications

  • Customer service experience.
  • Attention to detail and strong organizational skills.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Excellent math and cash handling abilities.

Physical Requirements

  • Prolonged periods of time working on a computer.
  • Prolonged periods of time standing.
  • Ability to walk up and down stairs.
  • Must be able to lift up to 10-20 pounds at times.
  • Ability to work in both Kingston & Hyde Park branches.

As an Equal Opportunity/Affirmative Action Employer, Rondout Savings Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

Equal Employment Opportunity Policy Statement 

EEO Reasonable Accommodation Policy

Know Your Rights: Workplace Discrimination is Illegal

Pay Transparency Nondiscrimination Provision

R

RONDOUT SAVINGS BANK

Established in 1868, Rondout Savings Bank is a state-chartered, mutual banking and financial services provider headquartered in Kingston, New York. Rondout Savings Bank has five locations in Kingston, West Hurley, and Hyde Park, and operates divisions in asset management, personal banking, and business banking. Rondout Savings Bank is consistently recognized by BauerFinancial, Inc. with the 5-Star Superior Quality Rating. This rating is only awarded to 10% of the financial service institutions in the country and distinguishes Rondout Savings Bank as one of the strongest banking institutions in the country. Rondout Savings Bank’s Vision is to be the leading and most trusted provider of Business Banking and Retail Financial Services in our markets, by delivering total client satisfaction. For more information visit: RondoutBank.com
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