Assistant Store Manager

Goodwill of Southwestern Pennsylvania

Posted 3 months ago

Full Time

Robinson Township, Pennsylvania

In Person

Smart Summary

Responsibilities

The Assistant Store Manager assists in the daily operations of the retail store to achieve sales goals and ensure efficient performance. They provide leadership to staff and program participants while maintaining high standards for store appearance and customer service.

Qualifications

Job Description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

POSITION SUMMARY:

The Assistant Store Manager will assist the Store Manager in the daily operations of the retail store/ outlet. This position will utilize critical thinking and interpersonal skills, active listening, and management abilities to achieve sales expectations and deliver customer-focused service. The Assistant Store Manager will oversee personnel and ensure the store operates efficiently. As the Assistant Store Manager, you will enhance your leadership skills and establish a career in retail while adding value to the community.

Duties will also include but are not limited to:

  • Provide leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and ensure the store/ outlet operates efficiently.
  • Adhere to organizational policies and procedures required of retail staff, so that retail operations reflect both a positive internal and external appearance.
  • Possess excellent oral/ written communication, organizational, management, and problem-solving skills and demonstrate attention to detail and customer service.

External Hiring Range: $18.08-$19.16/hour

Schedule: Will vary, must be available to work evenings, weekends, and holidays as required.

Travel: Local travel may will be required. 

QUALIFICATIONS:

  • High school diploma or equivalent AND 1 year of experience in management required.
  • Internal Candidates will be considered with - High school diploma or equivalent AND 6 months of experience in the Goodwill Team Leader role required.

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

  • Candidates are expected undergo a National Criminal Background check upon accepting an offer of employment, and submit results prior to first day of employment.

Goodwill of Southwestern Pennsylvania

Goodwill of Southwestern Pennsylvania is a human service agency and network of not-for-profit businesses whose mission is to help people overcome barriers to employment and enjoy the dignity and benefits of work and improved quality of life. With a mission to transform lives, we are a caring, dedicated, and passionate team who are difference makers in the communities we serve. We believe that each team member is vital to the success that happen every day in our programs. In addition to offering opportunities to make a real difference for people in the communities we serve, we provide opportunities to work, grow and learn. We proudly offer competitive compensation and impressive benefits packages for both full-time and part-time positions. A career at Goodwill means constant growth. You have the opportunity to learn not only from on-the-job experiences, but also through mentorship and career development programs designed to challenge you to reach your potential. Visit our site now at www.goodwillswpa.org/work-at-goodwill to learn more about how to become a part of our team.
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