Job Summary 
The purpose of this temporary role is to support the IEEE Xplore Analytics team with a variety of quantitative analyses and projects that support the IEEE Xplore content platform and IEEE’s institutional products business. The scope of this role includes analysis of website metrics such as user traffic, online activity, consumption patterns, and related metrics. The role will support the processing, compilation, creation, and dissemination of various web analytics reports to internal and external stakeholders of IEEE.  This role also involves investigating analytics data trends, correlations, relationships, and anomalies to uncover insights on consumption patterns and trends to inform business decisions and drive user engagement. This role will function as an integral part of the IEEE Xplore Analytics team in supporting key business objectives such as usage growth and institutional customer retention.

This role may be required to assist with forward-looking projects aimed at automating analytics data gathering and reporting processes to improve efficiency and timeliness. 

The ideal candidate will have hands-on experience with analytical tools such as Microsoft Excel, Google Sheets, along with the Microsoft Office Suite or Office 365. A working knowledge of business intelligence and reporting tools such as PowerBI, Looker, Qlik Sense and Tableau will be helpful.  Strong interpersonal communication skills along with effective writing and presentation skills are a must. 

Key Responsibilities
 

• Track, compile, analyze, and produce reports on a diverse set of website activity metrics required to support business objectives and ad hoc requests from external and internal stakeholders.

•  Work with technical teams to define and communicate data gathering parameters, requirements, and related elements to ensure accurate and timely data measurement and report generation.  

• Create charts, graphs, tables, and other data visualizations for inclusion in analytics presentations and reviews to senior management, volunteers, customers, and internal stakeholders.   

• Strong written and interpersonal communication skills and proven ability to present and explain analytics data, creating narrative stories for diverse audiences.

Education
 

• Bachelor's degree or equivalent experience relevant to core functions, such as data quality, management, auditing, accounting, or business administration Req.
• Analytical or quantitative course of study such as Data Science, Data Analytics, Finance, Mathematics, Quantitative Sciences or related fields.  

Work Experience
 

• 2-4 years advanced-level hands on experience with MS Excel and Microsoft Office Suite
• 1-2 years knowledge and hands-on experience with business intelligence tools and/or quantitative analysis and modeling tools. 
• 1-2 years knowledge or hands on experience with Adobe Analytics or other web analytics tools
• 1-2 years familiarity and hands-on experience with creation of PowerPoint presentations that include charts, graphs, tables, and other data visualizations

• 1-2 years familiarity and hands-on experience with Google sheets /slides.

Skills and Requirements 
 

• Data Quality Management skills are preferred
• Organizational, project management, and analytical skills required to prioritize workload, manage multiple tasks, and manage data quality.
• Excellent leadership, interpersonal, customer service and communication skills required.
• The ability to handle multiple tasks and meet deadlines, along with the ability to work independently, are required.
• Good business acumen necessary.
• He or she must be a technologically savvy worker who seeks out technology solutions to business challenges.
• Should have proficiency in all aspects of the Microsoft Office Suite, especially Word Documents and Excel. Power Point would be a plus.
• Strong e-mail communication skills and etiquette needed to communicate with other departments.
• Knowledge of Siebel, Oracle & Google packages and image processing will be a plus.

Other Requirements:
As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply. 

PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status.

For information on work demands and conditions required for this position, please consult the reference document, ADA Requirements. This position is classified under Category I - Office Positions. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 
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Disclaimer: This job description is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.