Children's Case Manager

A

Aroostook Mental Health Services, Inc.

Posted 3 months ago

Full Time

Caribou, Maine

In Person

Smart Summary

Responsibilities

The Children's Case Manager oversees comprehensive care services for children and families with behavioral health needs. Responsibilities include developing treatment plans, coordinating community services, and providing direct client support through crisis intervention and advocacy.

Qualifications

Job Description

Description

The Children’s Behavioral Health Home (BHH) Coordinator / Targeted Case Manager is responsible for overseeing and coordinating comprehensive care services for children and families with behavioral health needs.

This full-time role blends direct client support with care coordination, documentation, advocacy, and collaboration with multidisciplinary teams to ensure high-quality, person-centered care.

The ideal candidate is compassionate, organized, and skilled at engaging children and families — including those who may be hard to reach or hard to engage — while navigating complex systems of care.

Essential Duties & Responsibilities

Client Assessment & Treatment Planning

  • Establish and maintain therapeutic relationships with clients and families consistent with program philosophy and values
  • Develop individualized treatment plans in collaboration with families, guardians, and service providers
  • Monitor and update treatment plans to reflect changing needs
  • Prepare comprehensive treatment plans, quarterly updates, discharge plans, and required documentation
  • Support families in identifying goals and coordinating services for their children

Case Management

  • Provide integrated case management by assessing strengths and needs, coordinating services, and monitoring progress
  • Lead treatment teams and facilitate quarterly treatment team meetings (or as clinically indicated)
  • Participate in safety planning and crisis intervention; provide enhanced access during evenings and weekends as needed
  • Ensure compliance with all regulatory, program, and documentation standards

Coordination of Services

  • Collaborate with community partners, including mental health providers, hospitals, residential facilities, schools, and social service agencies
  • Educate families about behavioral health resources and community supports
  • Ensure timely access to services for all referrals
  • Advocate for children and families within education, healthcare, and social service systems

Team Collaboration

  • Attend weekly BHH team meetings and monthly staff meetings
  • Participate in clinical reviews and professional development opportunities
  • Maintain productivity expectations and assist with program development initiatives

General Expectations

  • Maintain confidentiality of client and agency information
  • Foster a welcoming, inclusive environment for individuals seeking services
  • Work effectively with individuals from diverse backgrounds and abilities
  • Demonstrate flexibility to meet client and organizational needs, including occasional overtime


Why Join Our Team?

  • Mission-driven work supporting children and families
  • Collaborative and supportive team environment
  • Opportunities for professional growth and development
  • Commitment to flexibility while maintaining quality care

Requirements

· The position requires a bachelor’s degree with a specialization in psychology, mental health, human services, behavioral health, behavioral sciences, social work, human development, special education, counseling, rehabilitation, sociology, nursing, or a closely related field.

· OR have a bachelor’s degree from an accredited four-year educational institution in an unrelated field and at least one (1) year of full-time equivalent relevant human services experience.

  • Must complete the Child and Adolescent Needs and Strengths (CANS) assessment tool and pass the exam annually.
  • Must possess a valid driver’s license and reliable transportation.

A

Aroostook Mental Health Services, Inc.

Aroostook Mental Health Services, Inc. (AMHC) was founded in 1964 as a non-profit community mental health center. The agency has been a provider of behavioral health (BH) and related services to adults and children in rural Maine for nearly 60 years. Today the agency is the largest behavioral healthcare provider in the region with nearly 30 service locations across Aroostook, Washington and Hancock counties offering an array of mental health, substance use, crisis, sexual assault, prevention, and brain injury services (Aroostook). AMHC serves nearly 5,500 individuals per year and employs 325 caring, compassionate staff members. AMHC is committed to an integrated, patient-centered approach in all services, characterized by a high degree of collaboration among community and health professionals and led by the client as the focal point of all services. No individual will be denied access to services due to an inability to pay. A discounted/sliding fee schedule is available based on family size and income. In 2021 the agency was designated a Recovery Friendly Employer, joining the Northeastern Workforce Development Board’s Recovery Friendly Employer network, making visible AMHC’s commitment to offering a healthy, safe, and stigma-free work environment to eliminate barriers to recovery for those impacted by addiction. AMHC is also a National Health Service Corps (NHSC) host organization.
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