Legal Innovation Analyst

Snell & Wilmer

Posted 3 months ago

Full Time

Phoenix, Arizona

In Person

Smart Summary

Responsibilities

The Legal Innovation Analyst will support the administration, adoption, and continuous improvement of the firm's AI-enabled tools and innovation initiatives. This role involves managing vendor relationships, providing frontline support for AI applications, and coordinating training and change-management efforts for attorneys and staff.

Qualifications

Snell & Wilmer is seeking a Legal Innovation Analyst with a Bachelor's degree in a related field and at least one year of experience in legal operations, legal technology, or project management. The role involves supporting AI tools, managing vendor relationships, and assisting with training and adoption initiatives, requiring strong communication, organizational, and problem-solving skills. Familiarity with legal terminology, AI platforms, and basic scripting is preferred.

Job Description

For Applicants Residing in California:
Snell & Wilmer takes the privacy of the personal information that we collect from you during the employment application process seriously.   In compliance with California’s Consumer Protection Act (“CCPA”),
we are providing you with our Privacy Notice for California Residents and our general Privacy Policy.  As required by the CCPA, our notice describes the categories of personal information we collect (or may collect)
from you as well as our use and disclosure of that personal information.  Please review this Notice and our Privacy Policy.  By providing your personal information to as part of the recruitment or application process,
you consent to the collection, use and disclosure of your personal information by Snell & Wilmer consistent with this Notice.

By clicking “consent” or “I accept”, you acknowledge that you read and agree to Snell and Wilmer L.L.P.:
Privacy Policy and Privacy Notice for California Residents located at https://www.swlaw.com/legal/privacy-policy.

Legal Innovation Analyst Job Details:

Snell & Wilmer is seeking a legal technologist to join the firm’s Innovation & AI team. The Legal Innovation Analyst is an attorney-facing role that supports the day-to-day administration, adoption, and continuous improvement of the firm’s portfolio of AI-enabled tools and related innovation initiatives.

You will support the Innovation & AI Team with management of vendor relationships and AI applications, user access, intake coordination and initial vetting of new AI workflow requests, training and change-management efforts for attorneys and business professionals, and reporting on usage, spend, and adoption metrics. The role works closely with colleagues in Innovation, IT, Attorney Talent, Marketing, practice groups, and third-party vendors to help ensure the firm’s AI tools are effective, well-governed, and aligned with business needs.

Position responsibilities include, but are not limited to the following:

  • Serve as day-to-day operational support for the firm’s AI-enabled products and innovation initiatives.
  • Provide frontline support for AI tools, including troubleshooting, testing, issue tracking, feedback collection, and follow-up with internal teams or vendors.
  • Monitor pilots and production use; track adoption, utilization, and other key metrics; and prepare dashboards, summaries, or reports for Innovation leadership and other stakeholders.
  • Administer the firm’s AI tool portfolio, including user provisioning, seat assignments, access requests, group management, onboarding and offboarding, and license utilization monitoring.
  • Manage day-to-day vendor coordination, including scheduling check-ins, tracking issues and enhancement requests, supporting pilots, and helping coordinate renewals and rollout plans.
  • Develop and maintain user-facing materials, including quick-reference guides, FAQs, templates, best practices, and other adoption resources.
  • Support coordination of training, demonstrations and CLEs in partnership with practice groups, Attorney Talent, and relevant committees, including the Attorney Development Committee.
  • Support intake for new AI workflow and use-case requests by gathering requirements, documenting business goals, performing preliminary triage, and routing requests to the appropriate stakeholders for review.
  • Support AI budget administration through license tracking, spend monitoring, invoice and renewal coordination, and basic budget and vendor reporting.
  • Stay current on legal AI capabilities and market developments and recommend process, documentation, or tool improvements that enhance user experience and operational efficiency

Experience and Qualifications:

  • Bachelor’s degree in information technology, business, project management, legal studies, or a related field.
  • At least 1 year of experience in a law firm legal operation, legal technology, legal project management role, or a related analytical or professional services environment.
  • Experience supporting software and tools, product operations, practice innovation, knowledge management, training and adoption, business analysis, or similar operational functions.
  • Strong organizational and project coordination skills, with the ability to manage multiple requests, stakeholders, and deadlines in a fast-paced environment.
  • Excellent written and verbal communication skills, including the ability to translate business needs into practical workflows and explain technical concepts to non-technical users.
  • Strong client-service mindset and consultative approach when working with attorneys and business professionals.
  • Experience collecting, organizing, and reporting on operational data, adoption metrics, or usage trends; comfort with Excel and presentation or reporting tools.
  • Demonstrated problem-solving ability, sound judgment, and strong follow-through.
  • Ability to learn new technologies quickly and become a power user of firm-approved AI tools.
  • High degree of professionalism, discretion, and care when handling confidential information.
  • Preferred Experience and Qualifications: 
    • Working knowledge of legal terminology, matter workflows, or practice support functions.
    • Experience with vendor management, pilot coordination, license administration, training delivery, or change-management initiatives.
    • Familiarity with AI or legal technology platforms such as Harvey, Microsoft Copilot or comparable tools.
    • Exposure to low-code or no-code automation, prompt development, dashboarding, or basic scripting and API concepts.
    • JD, LL.M., paralegal certification, or comparable legal training.

Snell & Wilmer offers a competitive performance-based compensation and a generous benefits package starting on your first day. The benefits package includes medical, dental, vision, disability, life insurance, 401K/profit sharing, paid holidays, tuition reimbursement and paid time off including vacation time, personal time, and sick time where appropriate.  Snell & Wilmer values the principles of Diversity, Inclusion, and Belonging.

We are an Equal Employment Opportunity employer.

Snell & Wilmer

Founded in 1938, Snell & Wilmer is a full-service business law firm with more than 500 lawyers practicing in 17 locations throughout the United States and in Mexico. The firm represents clients ranging from large, publicly traded corporations to small businesses, individuals and entrepreneurs. Snell & Wilmer and its lawyers have been recognized by clients and peers for exceptional legal skills and ethical business practices with various distinguished awards. The firm is renowned for having extensive experience in a full range of transactional and litigation legal services. The firm’s range of practices include, among others: bankruptcy, bioscience, business litigation, construction, corporate, employee benefits, energy/environmental, healthcare, intellectual property, international, labor/employment, product liability, real estate/zoning, tax, and trusts/estates.
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