By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.

This full-time position offers competitive pay, generous benefits and a supportive work environment.

The Medical Records Assistant (Patient Care Support Services Assistant) supports Patient Care Support Services Manager by maintaining patient records and provide administrative support in compliance with organization policies and procedures and applicable laws and regulations.

Schedule:

Monday - Friday, 8:30am - 5:00pm; includes weekend and holiday rotations

Location:

On-site; Sonoma with travel to Larkspur office as needed

By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.

Essential Duties & Responsibilities include (but are not limited to):

Triage all incoming calls from prospective and current patients, caregivers, members of medical community, staff, and public, helping to identify the proper staff member to receive the call in a prompt and courteous manner.
Daily Audit chart audits by running and reviewing Epic, Excel, PCSS Admit reports for Admission to Discharge patients to ensure accuracy, working with internal departments, individual staff members as well as external medical community and vendors.
Collects and distributes interoffice mail.
Facilitates outgoing mail using the USPS mailing system.
Assist PCSS Manager on special projects as requested

Education/Experience:

High school diploma or general education degree (GED); or three months related experience and/or training; or equivalent combination of education and experience.
Minimum of one year’s experience performing clerical/administrative tasks preferably in a health care setting.

Pay Range:
$23.00 - $28.00 hourly

By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.

If you’re looking for a career that brings purpose to your everyday life, then you’re in the right place. At By The Bay Health, we live true to the philosophy of being of service to others by providing high-quality, compassionate health care services to those who need it most. Our rich tradition of serving communities across the Bay Area is underscored by the incredible growth we’ve seen over the past decade as we enter new service areas and expand care options for our patients -- and we’re looking for compassionate, dedicated individuals who want to take part in that growth. At By The Bay Health, our teams of physicians, nurses, home health aides, and other healthcare professionals work alongside patients and families during some of the most vulnerable moments of the human experience. Our Hospice, Palliative, and Home Health care teams understand the importance of building strong, trusting relationships and providing expert care for those nearing the end-of-life, experiencing chronic pain, or those who need a little extra help receiving care at home – and as a purpose-driven non-profit, we stand proud that no patient is ever turned away due to an inability to pay. Over the past 45 years, we’ve dedicated ourselves to building an environment where employees can thrive and build meaningful careers with true impact. Our model of care is built for flexibility and opportunities for growth. Our affiliation with UCSF brings access to world renowned expertise for all of our clinicians. We are an organization found and led by nurses who understand the unique challenges health professionals face in their careers. More than a third of our staff have worked with us for more than five years and one staff member, we are proud to say, was part of the founding team in 1975. Whatever your role with us at BTBH, you will be supported by a collaborative and diverse group of colleagues who share the same values.

Medical Records Assistant

Medical Records Assistant

Boost Your Interview Chances