Business Operations Intern

Expeditors

Posted 1 day ago

Internship

San Diego, California

In Person

Smart Summary

The intern will support process improvement initiatives by analyzing workflows, identifying inefficiencies, and recommending solutions to enhance operational productivity. They will also assist with data analytics, reporting, and the implementation of AI-enabled automation tools to optimize branch performance.

Expeditors is looking for a Business Operations Intern to support process improvement, AI innovation, and automation initiatives. This role requires strong analytical skills, familiarity with data visualization tools, and excellent communication abilities. Currently pursuing or recently completed an Associate’s or Bachelor’s degree in a related field is preferred.

Must Have Skills for ATS

Data analytics

Process improvement

Automation

Artificial intelligence

Microsoft Excel

Data visualization

Power BI

Workflow optimization

Performance metrics

Standard operating procedures

Reporting

Data cleaning

Analytical mindset

Communication

Problem solving

Logistics

Job Description

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

The Business Operations Internship at Expeditors San Diego (SAN) offers a hands‑on, analytics‑driven experience focused on process improvement, AI innovation, automation, and operational efficiency within a global logistics environment.

This role is designed for a student who is excited about using data, technology, and AI tools to improve how a business operates. The intern will work closely with Business Operations leadership and cross‑functional teams to analyze current processes, identify inefficiencies, and support solutions that improve visibility, accuracy, and productivity across the branch.

The intern will be exposed to real operational data, live workflows, and active improvement initiatives, with opportunities to contribute to projects involving:

  • Data analytics and reporting
  • AI‑enabled tools and automation
  • Process standardization and documentation
  • Efficiency and performance improvement initiatives

This is a paid, part‑time internship, typically 3–4 months in duration.

  • Hours: 20 hours per week
  • Location: On‑site at the Expeditors San Diego (SAN) branch

Key Responsibilities

  • Support process improvement initiatives by analyzing workflows, identifying gaps, and recommending efficiency improvements
  • Assist with data analytics and reporting, including:
    • Cleaning, organizing, and analyzing operational data
    • Supporting dashboards, scorecards, and performance metrics
  • Participate in AI and automation initiatives, such as:
    • Identifying repetitive or manual tasks suitable for automation
    • Supporting AI‑enabled tools (e.g., reporting automation, workflow optimization, data analysis support)
  • Help document standard operating procedures (SOPs) and process changes
  • Analyze trends and performance data to support leadership decision‑making
  • Collaborate with cross‑functional teams across the branch to support operational initiatives
  • Provide analytical, documentation, and administrative support as needed
  • (Responsibilities may evolve based on business needs and intern strengths.)

Qualifications

Minimum Qualifications

  • Available for 3–4 months
  • Must be able to work on‑site in San Diego, CA
  • High School Diploma or equivalent required
  • Must be legally authorized to work in the United States
  • Must not require current or future employment visa sponsorship
  • Ability to work overtime as needed
  • Fluent in English (written and verbal)

Desired Qualifications

  • Currently pursuing or recently completed an Associate’s or Bachelor’s degree
    (Business, Operations, Analytics, Data Science, Supply Chain, Information Systems, or related field preferred)
  • Strong interest in data analytics, AI, automation, and process improvement
  • Intermediate to advanced Microsoft Excel skills (data analysis, formulas, pivot tables)
  • Familiarity with data visualization or analytics tools (e.g., Power BI, Excel, Co-Pilot, etc) is a plus
  • Analytical mindset with strong attention to detail
  • Ability to multi‑task, prioritize, and stay organized in a fast‑paced environment
  • Proactive, curious, and eager to learn new technologies
  • Strong written, verbal, and interpersonal communication skills
  • Comfortable working independently and collaboratively in a professional environment

Additional Information

  • Hourly Rate: $19/hour
  • All information will be kept confidential according to EEO guideline

Expeditors

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

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