Salon Front Desk Associate

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Douglas J Institutes and Salons

Posted 3 months ago

Full Time

Okemos, Michigan

In Person

Smart Summary

Responsibilities

You will serve as the face of the brand by welcoming guests and managing the check-in and check-out process. Additionally, you will support salon technicians with guest interactions and assist with retail recommendations and purchases.

Qualifications

We are looking for a charismatic and service-oriented individual to be the face of our salon. Key requirements include comfort with technology, organizational skills, and flexibility to work evenings and weekends. This role is perfect for someone who loves the beauty industry and thrives in a fast-paced, team-oriented environment.

Job Description

Description

Douglas J is a pioneer in the beauty industry, with high-end Salon/Spas and Cosmetology Institutes across Michigan, Illinois, and Tennessee. We're more than a salon - we're a salon group that nurtures talent, provides exceptional service, and gives back to our communities.

Are you a charismatic daymaker with a heart for service? At Douglas J, we're looking for a Guest Services Associate who loves beauty, fashion, and the salon industry. You'll be the face of our brand, ensuring our guests have an unforgettable experience.

What You'll Do:

  • Welcome guests and manage check-in and check-out
  • Support salon technicians with professional guest interactions and retention
  • Assist with retail recommendations and purchases
  • Perform Rituals of Renewal
  • Reserve and confirm guest appointments

Requirements

What We're Looking For:

  • Charismatic personality with a heart for service
  • Comfort with technology
  • Flexibility to work evenings and weekends
  • Exceptional organizational skills and attention to detail
  • Team player who thrives in a fast-paced environment

Why You'll Love Working with Us:

  • Be part of a company with over 55 years of growth, expansion, and evolution in the beauty industry
  • Vibrant, fast-paced work environment
  • Discounts on salon products and services
  • Affordable insurance benefits and a 401(k) with a company match
  • Opportunities for advancement
  • At Douglas J, we celebrate diversity and are committed to creating an inclusive environment for all employees.

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Douglas J Institutes and Salons

Douglas J Companies include high-end cosmetology schools, luxury salons, and a med spa. When Douglas Weaver began cutting hair in the mid-1960s, his vision for a salon was based on three simple principles: providing unbeatable services to guests, creating career opportunities for aspiring professionals in the salon industry, and giving back to the communities that supported his vision. More than 50 years later, Douglas J Institutes and Salons have become staples in communities throughout Michigan and Tennessee. In 2024, Douglas J Institutes acquired the College of Hair Design in Lincoln, Nebraska. The brand continues to look for expansion opportunities throughout the Midwest and beyond.
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