Description

OUR PURPOSE

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services, and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission-driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths, as well as an inclusive and welcoming environment for staff, volunteers, and program participants.

PURPOSE OF POSITION:

A Shelter Associate at Catholic Charities:

• Welcomes guests with dignity, checking them in/out, and managing bed assignments
• Maintains safety and order by calmly enforcing shelter guidelines
• De-escalates conflict and responds to crises (mental health, substance use, medical emergencies) using trauma-informed, person-centered approaches
• Completes chores, light cleaning, and restocking to keep the environment clean and welcoming
• Document incidents, services, and observations accurately in our database
• Collaborates closely with teammates to present a unified, supportive front

Requirements

• Show genuine care and love for people-even on their hardest days
• Ability to stay calm and kind when others are upset
• Ability to hold boundaries without taking things personally
• Thrive in a fast-paced, sometimes chaotic environment
• Consider yourself a true team player
• Have a good sense of humor, strong resilience in the face of challenges and a compassionate ear.
• Experience working with people in crisis
• Ability to remain calm and respond appropriately in stressful and/or emergencies
• Ability to effectively communicate verbally and in writing
• Basic knowledge of word processing and typing ability to enter resident information
• Understanding of the service population’s cultural and socioeconomic characteristics and the methods best suited to meet their needs. Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base 

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); and 6 months to one year of related experience and/or training; or equivalent combination of education and experience.  

COMPENSATION & BENEFITS:

Pay: $17.75 per hour.  Eligible for a $1 bilingual or overnight differential.  

Training: We provide a robust training curriculum that will support our employees throughout their careers. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.

Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Extensive Paid Time Off (equivalent of 4 weeks accrual for new employees - increasing based on tenure), promoting work-life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is      worked, holiday pay is included.)
• Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave.
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• May be eligible for Public Service Loan Forgiveness through      Federal Student Loans, and many more benefits.

**Part-time employees (20-29 hours per week) also receive paid annual leave, company-paid holidays, and a 403b retirement plan with agency contribution and match.

ARE YOU READY TO JOIN OUR TEAM?

If you are ready to answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you!

We conduct background checks as part of our hiring process.

Drug-Free Workplace

Catholic Charities serves all with respect and dignity, and without discrimination in compliance with all local, state, and federal laws. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful discrimination and/or harassment are inconsistent with our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EEO/AA