Intake Specialist (4740-70)

H

Hamilton County Government

Posted 3 months ago

Full Time

Cincinnati, Ohio

In Person

Smart Summary

Responsibilities

The Intake Specialist serves as the primary point of contact for clients, greeting them and assessing their needs to ensure proper direction. They are responsible for accurately recording service-related details into databases and managing client referrals.

Qualifications

This role involves serving as the initial point of contact for clients, gathering information, and directing them to the appropriate resources. Key skills include communication, data entry, and assessment abilities to ensure clients receive the necessary support and guidance.

Job Description

A professional who serves as the first point of contact for clients entering an organization, The main role is to gather, organize, and assess important information to ensure veteran's are properly directed and helped.
  • Initial Contact: Greet clients in person, over the phone, or online and create a welcoming, professional first impression.
  • Information Gathering: Collect personal and service-related details.
  • Data Entry & Documentation: Accurately record information into databases or case management systems.
  • Assessment & Screening: Ask structured questions to determine the client’s needs and urgency level.
  • Referrals & Scheduling: Direct clients to the appropriate department

H

Hamilton County Government

We're a government social services agency in Hamilton County, Ohio. Our mission is to provide services today to enhance the quality of living for a better tomorrow. We serve hundreds of thousands of people every year through adoption, foster care, job placement services, child care, child support and food and cash assistance. Our offices are located in downtown Cincinnati. You can also find us on Facebook, Twitter (@HamiltonCoJFS) and on Pinterest.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria